The ESTAS Group has announced today that as part of its commitment to recognising service standards from conveyancers, agents and brokers across the UK, the 2024 Best in Postcode Category Winners will be announced on April 26Read More
It was a double celebration at the 2023 ESTAS Awards three weeks ago, as this year we marked our twentieth birthday and the hailed the best of the best from the property industry. Although it’s Read More
Phil Spencer reveals best agent, conveyancer and broker firms for customer service at the prestigious ESTAS Awards. The largest annual event for the UK residential property industry took place last Friday when the prestigious ESTAS Read More
Leading review technology provider The ESTAS Group has today launched ESTAS Insight, a new tool designed to empower legal professionals by collecting vital insights from vendors and buyers at crucial stages of the transaction process. Read More
The ESTAS team and I are now on the final countdown to Friday 20th October. Having run the event for twenty years now, the team and I have learned a lot about processes, time management Read More
By Ben Marley Commercial Director ESTAS Group The phrase “customer experience” is banded around a lot these days, so much so that it’s sometimes easy to think that “customer service” now all feels a Read More
The ESTAS Group has today revealed its new branding together with the first details of two new products which will be added to its digital suite in the coming months. As one of the original Read More
The ESTAS team picked up an award of their own at the British Conveyancer Awards recently, in recognition of the support that their review solution provides to the wider property industry. As one of the Read More
The largest annual event for the UK residential property industry took place last Friday when the prestigious ESTAS Customer Service Awards sponsored by Coadjute were hosted in London. As with last year agents, conveyancers, mortgage Read More
It has been announced today that Landmark Information Group (which includes Landmark Estate Agency Services, Searchflow and Ochresoft) is to sponsor the Conveyancing categories at this year’s ESTAS Awards. The awards, whose Headline Partner Read More
We now know which firms have been shortlisted for the 19th annual ESTAS Awards for 2022. The awards, which are sponsored by Coadjute, honour the best agents, conveyancers, brokers and suppliers for customer service in the Read More
Following the success of the first ESTAS Forum which was hosted in partnership with Coadjute, their CEO Dan Salmons has announced a new ESTAS award. The ESTAS “Working Together Better” Award will recognise collaboration between Read More
After the success of last year’s events, ESTAS are again revealing the shortlists for this year’s awards over a series of virtual programmes to be broadcast on each Friday in May starting this Read More
Conveyancers & agents come together for the first time and pledge to help each other This week saw the first-ever gathering of estate agents and conveyancers determined to improve relations and speed up transaction times Read More
Next week sees the first ever forum organised by ESTAS, well-known for its industry leading customer review platform and awards events. In an industry first, the event – which is hosted in partnership with Coadjute, the Read More
Countrywide has announced a deal which will see 49 of its brands use the ESTAS customer review platform with a focus on increasing their Google reviews. The agreement will increase ESTAS client base to 1,300 offices across Read More
The ESTAS Group has announced a major coup with the signing of a two-year deal with one of the UK’s leading agency groups Hunters who are part of The Property Franchise Group. The agreement Read More
ESTAS has announced today that tmgroup and sales progression solution mio have signed up as ESTAS partners for the 2021 Forum and Awards sponsored by Coadjute. ESTAS Founder Simon Brown said “The ESTAS Forum & Awards Read More
ULS Technology and Legal Eye have both been named as Executive Sponsors for The ESTAS Forum & Awards 2021 taking place in October. The awards are powered by ESTAS customer review platform for property professionals. ESTAS Read More
Recently some people in the industry have said to me that customer service is not relevant anymore, today apparently it’s all about the customer experience or ‘CX’ as it’s often termed – sounds much Read More