ESTAS is the customer review and awards platform for agents, conveyancers and mortgage advisors. We are creating a community of like minded property professionals committed to delivering great customer service.
Property transactions are unlike any other consumer purchase so its critical reviews are submitted by clients that have experienced a full service experience and because of our strict verification process consumers can trust our reviews.
Contact Name: Simon Brown
Email: [email protected]
Tel: 01892 610398
Address: Unit 3, Little Warren Farm, Crowborough, East Sussex, TN6 1UB
We now know which firms have been shortlisted for the 19th annual ESTAS Awards for 2022. The awards, which are sponsored by Coadjute, honour the best agents, conveyancers, brokers and suppliers for customer service in the UK. Over the course of May, the regional and national shortlisted have been revealed in a series of events […]Read More
Following the success of the first ESTAS Forum which was hosted in partnership with Coadjute, their CEO Dan Salmons has announced a new ESTAS award. The ESTAS “Working Together Better” Award will recognise collaboration between agents, conveyancers, and brokers around the UK. During the ESTAS first virtual shortlist event last Friday, Dan said: “At the […]Read More
After the success of last year’s events, ESTAS are again revealing the shortlists for this year’s awards over a series of virtual programmes to be broadcast on each Friday in May starting this week. ESTAS Commercial Director Ben Marley explained: “We know how much it means to make it onto The ESTAS Shortlist each year. […]Read More
Conveyancers & agents come together for the first time and pledge to help each other This week saw the first-ever gathering of estate agents and conveyancers determined to improve relations and speed up transaction times for home movers. The ESTAS Forum took place on Tuesday in London at the Grosvenor House, home of the famous […]Read More
Next week sees the first ever forum organised by ESTAS, well-known for its industry leading customer review platform and awards events. In an industry first, the event – which is hosted in partnership with Coadjute, the blockchain network for the UK property market – will see estate agents and conveyancers gather under one roof to […]Read More
Countrywide has announced a deal which will see 49 of its brands use the ESTAS customer review platform with a focus on increasing their Google reviews. The agreement will increase ESTAS client base to 1,300 offices across conveyancers, agents, and mortgage brokers. The number of firms using ESTAS has tripled since March 2020. Simon Brown, […]Read More
The ESTAS Group has announced a major coup with the signing of a two-year deal with one of the UK’s leading agency groups Hunters who are part of The Property Franchise Group. The agreement means Hunters will generate and display ESTAS reviews across their 200+ branch network. ESTAS online review platform has seen significant development […]Read More
ESTAS has announced today that tmgroup and sales progression solution mio have signed up as ESTAS partners for the 2021 Forum and Awards sponsored by Coadjute. ESTAS Founder Simon Brown said “The ESTAS Forum & Awards in October will be attended by agents, conveyancers and brokers with the theme of ‘Working Together Better’. We will […]Read More
ULS Technology and Legal Eye have both been named as Executive Sponsors for The ESTAS Forum & Awards 2021 taking place in October. The awards are powered by ESTAS customer review platform for property professionals. ESTAS Founder Simon Brown explains “Through our review platform we are committed to helping home movers make more informed choices […]Read More
Recently some people in the industry have said to me that customer service is not relevant anymore, today apparently it’s all about the customer experience or ‘CX’ as it’s often termed – sounds much sexier doesn’t it? “Yes the customer experience is important but the service your team deliver is what sets you apart from […]Read More
Over the last 4 years or so I’ve spoken to lots of conveyancing firms and one theme that comes up on a regular basis when I start to ask firms about where or how they collect customer reviews is – “We don’t, we’re old school, all our business is through word of mouth or walks […]Read More
ESTAS the customer review and awards platform for the property industry has announced Gazeal as a Platinum Partner for The ESTAS Forum & Awards 2021. Founder of The ESTAS Group Simon Brown explains: “The ESTAS Awards 2021 will be a landmark event for the property sector as we gather the best agents, conveyancers and brokers […]Read More
The biggest awards in the residential property sector, The ESTAS, powered by ESTAS own customer review platform has confirmed this year’s event will take place in October. Traditionally the awards are held every Spring at the Grosvenor House on Park Lane in London and attract over 1,000 of the UK’s top property professionals. Founder of […]Read More
DUAL Asset Underwriting, one of the leading legal indemnity providers for the conveyancing sector, has confirmed its sponsorship of The ESTAS Forum & Awards for 2021. We talk to Mark Dennis, Head of Online Services at DUAL Asset, about recent developments in their insurance products. You have recently improved your online service My Legal Indemnity […]Read More
The ESTAS took virtual centre stage last week as over 1,500 agents and suppliers tuned in to the online event to see who took the crowns at this year’s ceremony. Winners of the prestigious ESTAS Customer Service Awards 2020 were announced by Phil Spencer. Simon Brown, ESTAS Group founder said: “There’s also never been a […]Read More
The biggest awards for the agency sector – The ESTAS which was due to take place on 15th May will now be a virtual event on Friday 3rd July and will be free to watch. Founder of The ESTAS Group Simon Brown explains: “We thought long and hard about holding a postponed live event and […]Read More
ESTAS the customer review and awards platform for conveyancers has introduced new free tools to help their clients through the challenge of the coming months. Founder of The ESTAS Group, Simon Brown, said: “As the property sector’s own review and awards platform we understand the effect this crisis will have on conveyancing firms. The next […]Read More
The Bold Legal LIVE! conference is being hosted in association with the ESTAS Group who will be holding their annual ESTAS Conveyancer Awards on 18th October. The one-day conference is open to all property lawyers, law firms and key decision makers in the conveyancing sector. Both events will be held in the stunning ballroom at […]Read More
Over six months ago the National Trading Standards Estate Agency Team revealed new industry guidance to make referral fees more transparent to consumers. Failure to disclose referral arrangements may render an estate agent liable for criminal prosecution under the CPRs and/or action by NTSEAT for warning or prohibition under the Estate Agents Act 1979. The […]Read More
Now that the summer has drawn to a close, and the autumn is slowly drawing in, it’s time to take a look at what Bold Legal have in store over the next few months. First up, is Bold Legal LIVE!, the group’s first annual conference which is then followed by the prestigious ESTAS Conveyancer Awards […]Read More
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