Countrywide has announced a deal which will see 49 of its brands use the ESTAS customer review platform with a focus on increasing their Google reviews.
The agreement will increase ESTAS client base to 1,300 offices across conveyancers, agents, and mortgage brokers. The number of firms using ESTAS has tripled since March 2020.
Simon Brown, Founder of ESTAS Group, said:
“This deal completes our evolution from a review-based awards programme to a class-leading customer review platform for the property sector. For many years, Countrywide has entered its top performing branches into our awards, which are powered by the ESTAS review platform. They can now see the effect of our Google review tool, which converts an average of 50% of our reviews to Google.
With new features coming online later in the year, this is an exciting time to be with ESTAS. We are delighted to be able to roll out our product to the rest of Countrywide as online presence and reputation become more influential than ever.”
ESTAS are well-known for their awards, which are based purely on verified reviews at the end of property transactions through the review platform. Brown added:
“ESTAS winners stand out from the crowd because they have been judged purely on the service they’ve delivered through the whole customer journey.” The ESTAS Awards will celebrate their 19th year this October.”
ESTAS will also be holding its first Forum event on March 29th, bringing together agents and conveyancers in a series of panel discussions to see how the moving process can be expedited. For more information, go to ESTAS Forum.
This article was submitted to be published by The ESTAS as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.
