The Ombudsman’s Corner: January 2024

Our approach to offers made at first tier When a consumer first brings a complaint to us, one of the first thing we do is to establish whether the service provider has made an offer to resolve it during their own complaints procedure. If this is the case, and we think the service provider’s offer […]
Diary of a high street conveyancer: 22nd January 2024

One of the things that bothers me is what we should do when we receive a contract pack which is not correct and perhaps has missing documents and what we should do when we receive enquiries which are standard and clearly not CQS-compliant. It is clear from what I read that the quality of conveyancing […]
The regulator’s view; anti-money laundering and the CLC

The Today’s Conveyancer podcast returns for it’s third series with our first episode of 2024. And we’re launching with a bang with Sebastian Haller, Deputy Director of Anti-Money Laundering at the Council for Licensed Conveyancers sharing the regulator’s views on the challenges conveyancers and property lawyers face when it comes to anti-money laundering (AML) Sebastian […]
Diary of a high street conveyancer: 15th January 2024

Many years ago, it was common for buyers to have the keys of an empty property between exchange and completion in order to carry out works, clean and decorate. This does not happen as often now. I recall that on one of the first occasions when I was acting for a buyer who was given […]
Marketing Your Law Firm in 2024: Strategies for Standing out in 2024

With 11,500 law firms in the UK differentiation can be a constant challenge. When it come to legal services marketing, law firms in 2024 must adopt innovative marketing strategies to distinguish themselves. Legal Growth, a marketing agency specialising in law firms, highlights key approaches to ensure your firm not only competes but excels in this […]
Navigating Through the Storm – predictions for the UK Legal Sector in 2024

Despite a challenging economic climate the UK legal sector remains resilient and, according to the LexisNexis GLP Index, is poised for growth in 2024. Although a general slowdown is projected, the good news is that specific pockets of expertise remain in high demand. This presents opportunities that the more agile small and medium sized firms […]
Diary of a high street conveyancer: 8th January 2024

Happy New Year to you all! I hope that 2024 is going to be a good year. It is always at this time of year when I think about how we can achieve a better work/life balance and how perhaps conveyancing land can be better. So, with that in mind, here are my top five […]
2023: A Year to remember or forget?!

Lloyd Davies, founder and Managing Director of Convey Law and Chairman of the Conveyancing Foundation, reflects on a difficult, but at times inspiring year for the conveyancing industry and profession, with the most difficult of economic conditions and challenges, but also with perhaps the roots of change and better times ahead in 2024. As Conveyancers, we operate in […]
How can law firms enhance their ESG efforts and meet the evolving expectations of clients?

“How important is a law firm’s approach to sustainability?” As ethical considerations and sustainable practices become increasingly crucial for both clients and businesses, the legal sector finds itself under scrutiny for more than just its ability to provide a slick service to clients. Asking clients and potential clients to weigh in on this matter, the […]
Record number of sellers come to market on Boxing Day and demand jumps by 273%, data reveals

New data from Rightmove reveals that a new record number of sellers came to market on Boxing Day, with a 26% increase in new sellers beating the previous record of last year. Buyers also got their new year moving plans in motion on Boxing Day, with the number of buyers contacting estate agents about homes […]
A Penguin’s Eye View on Pricing 2023

Reflection on the Residential Conveyancing Market in England and Wales As any residential conveyancing lawyer will tell you, the past couple of years have been full on. The residential conveyancing market in England and Wales has experienced significant fluctuations over the recent past , with notable peaks and troughs that have reshaped the industry landscape. […]
2024: Happy New Year?

Introduction December is always a good time for reflecting on the year that is coming to an end and looking forward to the new year to come. As thing stand, the one thing we can be certain about is that we will have (yet another) Housing Minister in 2024 – hopefully no more than one! […]
Confessions of a Cyber Conveyancer

Anyone reading this will agree that 2023 hasn’t been exactly what you’d call vintage for property lawyers. The hangover of recent years combined with a correction in the property market has resulted in understandable negativity, which we know from history tends to lead to people looking for someone to blame. Depressingly true to historical form, […]
Embracing the Digital Frontier: A 2024 Perspective for UK Law Firms

The digital marketing world in 2024 is dynamic, with a heavy emphasis on personalization, AI-driven strategies, and an omnichannel approach. UK law firms need to adapt to these trends to remain competitive and relevant. Focus Areas for Time and Budgets Personalised Client Experiences: In 2024, personalisation is not just a trend but a necessity. Law […]
Turn conversations into clients

Death, divorce, debt. More often than not, we do not seek out a lawyer when things are going well. When clients require legal services or representation, they are potentially immersed in some of the most stress-laden tribulations of their lives. Irrespective of whether it’s a personal or business-related matter, it is imperative that clients perceive […]
Legislation important to keep on the agenda in 2024

As we reach the end of the year, it’s natural to be thinking about what has passed and what might be coming over the horizon, particularly in terms of the market conveyancers might well be faced with, and some of the challenges that are likely to present themselves. At the CA we’re doing exactly the […]
Diary Of A High Street Conveyancer – 18th December 2023

‘Twas the night before Christmas and quiet as mice, Conveyancers closed office doors and headed into the night, Another year over, with house moves all done, A difficult job, now off for some fun. With memories of clients, some nice and some not, Crossing the Ts and those Is we must dot, Individuals and […]
The challenges of running a law firm in 2023

In the final Today’s Conveyancer podcast of 2023 host David Opie discusses the challenges of running a law firm in 2023 with Ellisons Managing Partner Guy Longhurst. Ellisons are a full service firm with 5 offices and 275 staff across Suffolk and Essex, putting them in the top 200 bracket of firms in England and […]
Navigating the Future: My Predictions for the Property Market in 2024

As I look ahead to 2024, I foresee transformative shifts in the property market driven by a range of initiatives, aligning with my vision for a more streamlined and transparent home buying and selling experience. In my view, the introduction of NTSELAT Parts B & C Material Information Rules signifies a further move towards best […]
The Ombudsman’s Corner: December 2023

Our approach to dealing with matters arising from the administration of an estate When we changed our Scheme Rules in April, one change that we made was to make it clear that we accept complaints from executors and beneficiaries of an estate. In this month’s blog, I want to set out our approach to dealing […]