Matt Gillies, director at RG Law, explores the rise in AI-generated complaints sent to conveyancers, and how the technology is reshaping the way clients interact with property professionals. Artificial intelligence is quietly changing how clients
In an era of tighter regulation, rising fraud, and increasingly complex financial behaviour, source of funds (SOF) checks have become one of the most challenging, and misunderstood, elements of a property transaction. For estate agents,
Artificial intelligence is beginning to reshape how clients view professional services, and conveyancing is no exception. With the increasing use of AI in everyday life, from online shopping recommendations to instant financial transactions, clients are
The conversation around referral fees isn’t abstract – it’s emerging at a critical juncture for our industry. The UK conveyancing market, having contracted for two years, rebounded with 4.5% growth in 2024 and is poised
The recent Panorama investigation into conditional selling has reignited a much-needed conversation in our industry. For years, there have been concerns about how referral arrangements are handled between estate agents and legal professionals, and now,
For most conveyancing firms, estate agents are more than just introducers – they’re the lifeblood of the business. In fact, over 80% of instructions come via estate agents for many firms. That’s why it’s absolutely
A new generation of case managers is entering the legal profession, bringing with them a fresh mindset and a digital-first approach to communication. Generation Z professionals – raised in a world of smartphones, messaging apps,
For years, the UK property market has faced one persistent challenge: the slow and often frustrating conveyancing process. Lengthy delays, unclear communication, and high fall-through rates have made buying and selling property more stressful than
With over 50% of conveyancing business stemming from estate agent referrals, it’s time for conveyancers to rethink their approach to these partnerships. Estate agents are not just lead sources—they are critical stakeholders in the transaction