SmartForms: a practical response to workflow friction in legal services
Legal workflows are under constant pressure from increasing volumes, rising compliance expectations, and clients who now expect digital-first interactions as standard. Yet many conveyancing and claims processes still rely on static PDFs, email chains, and manual re-keying of data, introducing delay, inconsistency and avoidable risk. VSiD SmartForms address this gap by rethinking how information is […]
Commons Select Committee to scrutinise leasehold and commonhold proposals before its introduction to Parliament
Scrutiny of the proposed Commonhold and Leasehold Reform Bill has begun with the Housing, Communities and Local Government Commons Select Committee launching an inquiry examining the draft legislation. Written and oral evidence will inform a subsequent report making recommendations on amends to the draft bill before its introduction to parliament. The government published the long-awaited […]
MoJ client account interest consultation premise ‘fundamentally flawed’, says conveyancing membership body
The underlying premise to the Ministry of Justice’s (MoJ) consultation on using client account interest to fund access to justice is “fundamentally flawed”, says the Conveyancing Association; a membership body representing the top 200 solicitors and licensed conveyancers by volume in England and Wales. Proposals to introduce an Interest on Lawyers’ Client Accounts (ILCA) scheme […]
AI super complaints and why managing client expectations is getting harder
Matt Gillies, director at RG Law, explores the rise in AI-generated complaints sent to conveyancers, and how the technology is reshaping the way clients interact with property professionals. Artificial intelligence is quietly changing how clients interact with property professionals. In conveyancing, one of the most noticeable shifts is the rise of AI-generated complaints – highly […]