Muve, a national conveyancing firm, is launching its Fast Upgrade, an innovative service designed to expedite property transactions ahead of the Stamp Duty Land Tax (SDLT) rate hike this April 2025.
This is Muve’s initiative to accelerate the conveyancing process and ensure: Savings of up to thousands of pounds, a faster and hassle-free transaction process, assistance from a dedicated team (composed of a senior lawyer and account manager) to keep the case moving and reduce delays and access to an innovative 24/7 case tracking portal to view real-time case progressions
David Jabbari, CEO of Muve, shares, “Our Fast Upgrade, designed to help customers save money, reflects our commitment to deliver smarter, faster and reliable conveyancing solutions. Our clients and partners deserve a process that responds quickly to market trends so they can maximise their investment returns.”
The launch of Fast Upgrade cements Muve’s position as a trailblazer in the conveyancing industry as they leverage technology and expertise to enhance client satisfaction and strengthen agent partnerships.
Muve invites clients, estate agents and industry partners to take advantage of the Fast Upgrade to enjoy an efficient and transparent conveyancing process.
To beat the SDLT deadline, clients should choose the Fast Upgrade service and instruct Muve by February 21, 2025 (for Freehold properties) or January 31, 2025 (for Leasehold properties).
Founded in 2016, Muve is dedicated to redefining the conveyancing process through tech innovation, exceptional client service and best in industry expertise.
The firm is proud of it’s history as a multi-awarded company ‘enjoying more than 5,000 5-star ratings on TrustPilot, Muve remains committed to raising industry standards through fast and efficient property transactions’.
7 responses
And if no o e else in the chain is using your service, I assume the usual slow boat to China route will be the order of the day.. 1.8m sales a year what is the chance that anyone else in any of your chains will be using the same service? Adoption and distribution the two kickers, without mandatory intervention everyone is running in the dark in different directions. Do not get me wrong any improvement is a step forward, what we need though is a rocket ship with all stakeholders onboard.
Ha ha ha – it’s not April 1st yet 🙂
I hope the CLC takes a very close look at this as surely anyone paying for the standard service is being penalised and isn’t that against their Code of Conduct?
That is the most serious question although there are many more that could be asked?
Goodness me. How disappointing that TC have allowed this shameless promotion despite presumably knowing that Muve have (by FAR) the worst reputation in the industry. This “guarantee” is horrifically misleading as we know. The guarantee is not on the timescale at all, it’s around the fees payable should they miss it. Muve offshore their work to Sri Lanka to be delivered on by unqualified people. How do they do this? The CLC allow the “supervision” model so presumably those based in Sri Lanka are overseen by someone in the UK but if you’ve ever engaged with them, you’ll know it’s like pulling teeth. I remain genuinely concerned they don’t have a clue what they’re doing and the knowledge gaps are so severe, Joe Public is genuinely at risk by instructing them.
The expedited service offered is the standard service offered by everyone else. You regularly see reviews from clients who engage their usual standard option and feel forced to pay more to receive better. It’s appalling.
What’s more appalling is outfits like TC enabling promoting these activities which skirt so close to the line of what’s acceptable, ethical and potentially even legal. Bait and switch tactics are completely appalling but that forms much of Muve’s modus operandi.
I would also urge people to take a brief look at their reviews, as well as social media in general to see the uproar.
They’re the pits and a race to the bottom, manipulating clients to pay more for the minimum expected and offshoring work to unqualified random people for the biggest investment a normal person may ever make is nothing less than disgusting.
Should also add given that one director is an ex UKIP candidate and the other a Tory councillor, it’s safe to see this “global footprint” is quite literally to cut costs at the expense of hardworking people. Just vile.
The day their doors close will be a great one for the industry.
Agree with Kim. Had a client complaining about their awful service received on a shared ownership purchase but suppose that’s what you get if you go cheap. It is also misleading to provide an expedited service when most of what is required (information from third parties) is outside of any normal conveyancer’s control.
David Jabbari, CEO of Muve: I think it is quite interesting how innovation in conveyancing prompts these kind of highly defensive reactions. There are over 4000 regulated law firms in the conveyancing sector, in an area of law that dates back many hundreds of years. In that time, no one has thought to introduce the kind of service innovation that would be common in any well run service business, allowing the business to offer services tailored to the needs of a particular customer. So just as you have the option of travelling business class or having a platinum credit card, why should you not have the option of prioritising speed in conveyancing if that is a factor that matters to you? Don’t forget that not everyone wants to move fast. The problem here is the mentality. Even something as ‘plain vanilla’ as milk now has about 20 different variants in most supermarkets but regrettably the dinosaur element in the conveyancing world cannot even live with one service variant! This perhaps explains why Muve is that fastest growing conveyancing firm in the UK and has been listed in the Sunday Times 100 fastest growing UK companies for two years running!
Clients want to feel cared for, not directed to an anonymous portal. How do you show you care? By speaking to them. You’re only as fast as the quickest link in your chain. Many of us have had your firm in the chain. The arrogance that some lawyers now think the legal issues will be solved by technology will only mean more consumer complaints that things have not been explained to them properly.