Rob Hosier is head of conveyancer relationships at PEXA UK, where he oversees the management and growth of PEXA’s relationships with all conveyancers. Hosier brings over 18 years of experience in the conveyancing sector.
What was your career path to your current role?
I started my career as a legal assistant straight out of law school. After progressing as a conveyancer, I worked my way up to become a director at Convey Law, a specialist conveyancing firm. I co-led on building the business to be one of the largest providers in the UK during my 11 years in service. I took responsibility for the commercial, sales and marketing departments as my passion has always been in growing business and improving our industry.
Following that, I decided to pursue my real passion: to improve conveyancing. I decided to join a legal-tech startup called inCase, helping bring its product to market and provide real communication benefits to clients and firms. I grew that business for nine years and we sold the business to Access in 2024. When I left, we were handling roughly 18% of all conveyancing transactions through the platform.
I have since joined PEXA, in October 2025, fully believing in its mission to make the property transaction completion process more secure and more certain for everyone involved.
Did you have any other career ambitions?
The conveyancing profession has been vastly unsupported in many ways but now is the time to find better ways of working that are focused on positively improving the profession and the clients it acts for. I’m happy I found what I’m passionate about. Anyone who has worked with me knows I am happiest when improving the work life of conveyancers. We are on the cusp of entering a period of great change and I want to support my peers to help embrace that change and make sure it provides improvements for all.
I also have ambitions to combine the best technology and the best conveyancing service providers. When firms, lenders, brokers, agents, regulators and providers are working from the same foundations, the whole process becomes more consistent and predictable for clients. Technology is a great enabler of any sized firm to be put on a level playing field with other peers, it just needs to be considered and used for the right reasons, to create a more secure, certain and transparent home buying process.
What keeps you motivated in your work?
Easy – the people! I honestly believe that the people that work in conveyancing are some of the nicest and funniest you will find. The energy and enthusiasm of our sector motivate me every day to keep finding new ways to provide benefit.
Whether it be the team I support and develop or the conveyancers we deal with daily, I want my influence and experience to leave people in a better position than when I first met them.
If you could change one thing about the transaction process, what would it be?
I’d like to see anti-money laundering (AML) made clearer and more consistent for conveyancers and provide simple practical rules for the industry to adopt. Too much of the day-to-day AML practice is left open to interpretation, which creates duplication, uncertainty and inconsistency for firms and consumers alike. Right now, firms are often duplicating effort simply because expectations aren’t aligned across stakeholders. That isn’t just inefficient – it increases pressure on already stretched teams and can undermine client confidence.
I’d also welcome more practical, prescriptive guidance and better alignment across government, law enforcement, regulators and financial institutions, so we can maintain strong safeguards while reducing unnecessary rework. Having seen the discipline that comes with FCA-style regulation, I’m optimistic we’ll move towards a model that’s both rigorous and more workable in practice. Secure digital platforms also have a role to play here, helping standardise processes and reduce duplication without lowering safeguards.
What has been the best development in conveyancing in the last 20 years?
It’s been incredible to watch the sector evolve since I first started in practice, particularly when it comes to the move toward a much more vibrant, community led culture. While we continue to elevate representation and the culture of positivity and respect within the profession it is great to hear that new conveyancers feel a part of a more supportive community.
The more conveyancers and suppliers can do to build a community on trust, honesty, positivity and respect, the stronger we will all be in finding better ways to do things and the more we can bring the wider ecosystem with us too.
And the worst?
We are still working on finding a method of handling communication that truly works for the way transactions operate today. Society has changed and there is an increased demand among clients for instant action, instant communication and instant gratification. When I was in practice, we relied heavily on post. While slower, it created a natural structure and helped us manage multiple cases as it gave a finality to a task on a case. While email was meant to accelerate the process, I’m also not convinced it has made communication clearer or more effective.
The issue isn’t just email itself – it’s that we are trying to manage complex, high-risk financial transactions through systems that were never designed for structured collaboration. We need environments designed specifically for modern property transactions, where milestones, funds and responsibilities are visible and aligned. That shift won’t happen overnight, but moving away from fragmented inbox-led communication towards structured digital workflows is essential if we want a more resilient and predictable process.
Do you think conveyancing will ever be fully digitalised?
In many ways, conveyancing is already digital. Documents are exchanged electronically, and elements of the process are handled online. But fully digitalised doesn’t just mean paperless. It means the transaction is predictable, responsibilities are clear, funds move with certainty, and every party is working from the same set of trusted data. That’s when technology genuinely reduces stress rather than adding another layer.
The real challenge lies in creating a cohesive digital ecosystem that genuinely improves efficiency and security. Conveyancing is inherently complex, and simplifying it would require significant structural change. However, we are moving towards a model that is more transparent, more secure and more certain for everyone involved. Meaningful progress will depend on broad adoption across the market, and with many firms operating as small or medium-sized businesses, that shift inevitably takes time.
Do you think it should be?
We should be using technology to improve the workload of the conveyancer so they can provide more quality support to clients. Conveyancers support people through one of the biggest decisions of their lives and are uniquely positioned to provide advice, care and expertise to ensure the best outcomes. Many clients feel anxious about the process, the unknowns or the complexity. They need human support and reassurance, with professionals focused on providing expert advice rather than being consumed by admin tasks.
What’s the best piece of advice anyone ever gave you regarding your career?
‘Enjoy the journey not the destination’ – an early role model in my career would say this all the time and as you get older you understand a little more of the meaning. In your career, the destination of where you want to go will constantly change. You want a promotion, and when you get it, you think about the next step. However, it is also important to allow yourself the ability to enjoy the journey to get there, to find enjoyment in the everyday.
What advice would you like to give to someone just starting out?
Don’t put too much pressure on yourself. Every single person in your position didn’t have the answers – when your managing partner was in your position they probably felt exactly the same. Persevere, be positive and look for integrity and you will always succeed.
Tell us something people may be surprised to know about you…
Not only do I hold my legal qualification, I am also a fully qualified mortgage adviser. I recently decided to undertake the CeMAP qualification in the evenings and weekends just to use my conveyancing knowledge in a creative way and to challenge myself! It has been fascinating to see conveyancing from the financial side!
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