NatWest is now actively transacting on PEXA’s digital property transaction platform, with the move affecting fee-assisted remortgage customers of the FTSE-100 bank. Sale and purchase transactions will follow, PEXA said.
The high street lender signed a formal commitment to proceed with an implementation programme for remortgage transactions in July last year. The third largest mortgage lender in the UK was responsible for 12% of all mortgages in the UK in 2024.
PEXA has called the move “a key milestone” as it prepares to launch a sale and purchase solution that will enable it to serve over 70% of property transaction types in England and Wales. The company provides the UK’s only FCA-regulated digital property completion infrastructure, connecting the movement of funds and lodgement of title within a single secure platform.
Through its partnership with NatWest, PEXA says it will improve customer confidence with faster, more certain completions, including the potential for next day completion on eligible remortgages, while significantly reducing the risk of fraud.
“Going live with a lender such as NatWest is a pivotal moment in our mission to improve the property transaction journey for everyone,” said Joe Pepper, UK chief executive of PEXA.
“Given the current volatility in the mortgage market, the benefit of being able to offer more customers faster completions on remortgages is clear. The NatWest and PEXA project teams have worked closely together to deliver a highly integrated solution for remortgage transactions, and I’m very proud that we have reached this important milestone with NatWest ahead of schedule.”
Barry Connolly, managing director for home buying and ownership at NatWest, said: “We are committed to relentlessly improving our customers’ experience when managing their home ownership needs, and we are delighted to go live with this solution which makes things simpler, easier, faster, and more transparent for customers.
“PEXA has a strong track record of driving transformational customer experiences within the Australian market, which we want to bring to the UK to benefit our existing and future customers. We look forward to strengthening our partnership with PEXA throughout 2026 and beyond.”
The launch marks a major milestone for PEXA in the UK, building on growing momentum with lenders and conveyancers. Established in Australia, PEXA launched its UK remortgage capability in 2022 and expanded to sale and purchase transactions last year.
Pepper concluded:
“This announcement illustrates the continued progress we are making as we work alongside mortgage lenders and conveyancers to modernise UK property transactions, making them more efficient, more certain and more secure.
“In doing so, we believe this can deliver better outcomes for lenders, conveyancers, mortgage brokers and consumers alike.”
