Webinar : How Legal Firms can Tackle the Agile Challenge

MUST CREDIT GINGER PIXIE PHOTOGRAPHY IF USED IN PRINT OR ON SOCIAL MEDIA PLATFORMS.

Webinar : How Legal Firms can Tackle the Agile Challenge

The hot topic of how legal firms can embrace greater long-term agility in the wake of Covid-19 is up for discussion on the latest Lockdown CX webinar next week (Thursday 11th June at 11am).

Speakers will include Karl Warmbold, Director of Facilities & Property at multinational law firm DWF as he shares the firm’s experience of organisational agility both pre and during Covid-19, as well as how it’s been built into the very fabric of its work environment. He will be joined by Victoria Dunn, Head of Facilities and Premises at Moore Barlow, as she shares her firm’s agile journey to date including managing a merger in the middle of the lockdown.

Hosted by Clare Fanner from Find Get Grow, the hour-long webinar will also include expert insights from Bernadette Bennett, Business Development Lead for Legal at telephone answering and live chat provider Moneypenny, which supports more than 1000 legal firms across the UK and Ann Clarke, Deputy Managing Director of interior design and fit-out business Claremont, which has earned an enviable reputation for designing agile legal workplaces.

Bernadette will discuss the telephony and communication necessities for legal firms in the face of greater agility and offer some of Moneypenny’s latest statistical insights about how human behaviours and legal enquiries are changing.

Ann will share her experience helping legal firms shape their work environments for the last 30 years as well as look at what agility means in terms of workplace design and how the role of the legal office now needs to be redefined. She’ll also be sharing some CGIs and space plans to show how office layouts are changing.

The webinar will be hosted by Clare Fanner from Find Get Grow.  She  said:

“In the face of Covid-19 and the countless challenges it presents – many legal firms have had to adapt to remote working almost overnight. Now, with some planning to downsize their city centre offices permanently, overhaul their front of house experience and make remote working the new norm – it raises an important question – how can firms embrace organisational agility in the long term and keep building essential flexibility into their operations?

“This webinar will address that challenge as well as look at how firms have been adapting to enforced agility, how workplaces can better support agility in a Covid age and the tools and partners that are needed to support a successful agile vision.”

Bernadette Bennett from Moneypenny added:

“For many legal firms it has been incredibly difficult to remain operational during lockdown, particularly if they were new to the idea of agile working.  This webinar will help legal firms to plan their agile futures and gain best practice ideas from their peers. I’m delighted to be part of the line-up and look forward to explaining how firms can build agility into their business communications so that they don’t miss out on new business or lose goodwill from their clients.”

To register for the webinar visit: https://us02web.zoom.us/webinar/register/WN_KifxBE6fRL-1alc2fXWVQA

Moneypenny

https://www.moneypenny.com/legal

Over 1,000 law firms, including 65 of the Top 200, trust Moneypenny’s 55-strong team of legal receptionists to handle the calls and live chat they can’t get to. Our flexible support is allowing firms of all shapes and sizes, from sole practitioners to the Magic Circle, to ensure every lead is captured in the most cost-effective way possible.  Moneypenny Receptionists get to know your firm, handling calls and chats exactly as if based in your office. They are on hand either all of the time, or during peak times when your staffing levels are low.  If you need someone to make outbound calls on your behalf, Moneypenny Receptionists can do this too. They’ll pre-qualify leads or arrange and follow up on appointments, leaving your team able to prioritise valuable opportunities first.

  • Only pay for support when you need it
  • Focus on what you do best
  • Deliver outstanding service
  • Stay resilient now and over the months ahead
Telephone Answering 1 in 10 calls to a law firm is a brand new business enquiry. Make sure you are not letting any opportunities slip through the net. Telephone Answering for law firms > Live Chat 41% of chats generate a new enquiry. Vastly improve the ROI of your website and capture more leads with Live Chat. Live Chat for law firms > Outbound Calling The ultimate way to generate more and better quality leads. Trained Moneypenny Receptionists will nurture leads to the point of conversion, leaving your in-house team free to focus on delivering their expertise. Outbound Calling for law firms > Don’t just take our word for it. Discover the ways we help law firms just like yours > Experience Moneypenny for FREE Put our award-winning services to the test. With no set-up fees or ongoing commitment, you could be briefing your Moneypenny Receptionist today.  Get your quote >
Key Services
Key Contact Bernadette Bennett - Head of Legal Sector T: 0333 202 1005 E: bernadette.bennett@moneypenny.co.uk LinkedIn: Bernadette Bennett
Address: Western Gateway Wrexham LL14 7ZB

Leave a Reply

Your email address will not be published. Required fields are marked *