Seamless app integration with case management systems

Seamless app integration with case management systems

More law firms choosing app efficiency over unnecessary admin.

Rather than relying solely on face-to-face contact with clients to keep them updated, many legal professionals are turning to tech. Not to replace personal contact – simply to support the progression of cases by keeping clients updated when law firms are unable to do so instantly.

The inCase app for law firms allows them to instantly enhance the customer service and efficiency offering they provide to clients. But despite its capabilities, there’s no need for practices to worry about how their existing systems will accommodate it. Developed to work perfectly with all case management systems, inCase delivers client benefits right out of the box.

Sales and Marketing Director, Rob Hosier comments on how client requirements are changing how law firms view technology:

‘A few years ago some firms would’ve been reluctant to let a mobile app handle so much of their client communication and interaction. Maybe there were some fears about appearing impersonal, or simply doubts about the effectiveness of the technology itself. But as we’re seeing with the numbers of law firms we’re onboarding each month, those are definitely problems of the past.

‘Not only do clients actually expect some form of digital communication updates on their case progression, they prefer it. The extra convenience of not having to wait on the phone or worry about law firm office hours is well worth it.

‘And the fact that this app integrates seamlessly with any existing case management system means the full benefits are available without any delay to law firms.’

This article was submitted to be published by inCase as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.


inCase™ are an “award-winning”​ mobile applications and software management company specialising in solutions for legal professionals.

We are a business dedicated to making continuous improvements within the legal industry using the latest pioneering technology.

inCase™ is the first mobile application dedicated to help law firms improving communication with clients.

What is inCase?

inCase is the most innovative way to communicate with clients efficiently and securely. 

With our customer services mobile app, we provide the technology, expertise and efficiencies for Lawyers to provide the very best in customer service.

Our mentality is as lawyers firstly, technology providers secondly. Our unique background means we understand the difficulties and obstacles that lawyers face on a daily basis. Along with the pressures and desires business owners hold in running their firms.

App Features

Digital Signature 
Sign documents quickly with our digital signature system.

Digital Signature ID/AML 
Our market leading Identity check feature provides the ultimate reassurance of your client’s identity.

Branded App 
Choose our branded level and have your very own app designed for you.

Forms & Questionnaires 
Send your forms to clients to complete through the app in record time. It saves the progress and allows clients to fill.

Multiple Cases
inCase can work with any discipline of law, so clients can have multiple files with you inside one app.

Client Document Upload 
Clients can upload or scan documents straight from their phone, tablet or computer.

Client to do List 
Keep clients organised. Create a list so they know what they need to do.

Secure Messages 
Provide a communication trail for clients. It is an easy way to communicate with each other.

Process Flows 
Have multiple process flows and make them bespoke to you. Set trigger points in your CMS and keep your clients fully informed.

Push Notifications Become proactive! Let clients relax knowing their phone will ‘ping’ with any update or action.

8th Floor Trafford House
Chester Road
M32 0RS

Key Contact
Name: Rob Hosier
Tel: 07927 512913
Email: [email protected]
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