‘The implementation of the ETSOS QRS has seen an increase in the conversion rate of new business enquiries and has had a significant impact on business growth’ – Rowlinsons Solicitors
QRS is the quickest, simplest and most-cost effective way of responding to the challenge of embedding better business development across your conveyancing team – and delivering great results for your firm. Integrated into the ETSOS platform and free to use, QRS gives you:
- A proper framework and process for handling, tracking and measuring incoming calls and conversion rates
- The ability to respond instantly to any enquiry with a fully automated, bespoke formatted quote, based on flexible, configurable fee scales
- The option to provide ‘self-service’ quotations to customers visiting your website, potentially capturing the client early
- The opportunity to extend the quotation system to partner estate agents and brokers, enlarging your referral network
- A wealth of management information, such as conversion rates, time to convert, lost sales, etc, to aid future performance
- A slick, professional, consistent approach to enquirers, enhancing the initial customer experience and improving the chance of instruction
