HM Land Registry has launched an initiative to help new conveyancing staff get to grips with the practices and processes involved in “lodging high-quality applications”.
Comprising a “varied and comprehensive” range of basic training materials, “HM Land Registry Essentials” is a self-service training package aimed at helping new staff, as well as more experienced colleagues wanting an opportunity to refresh their knowledge.
The training package includes a mix of short videos, on-demand webinars, flowcharts and guidance covering some of the most common issues facing new starters to the sector.
These include how to calculate Scale 2 fees as well hints and tips on avoiding requests for information (requisitions) relating to forms and deeds, execution, restrictions and variations in names.
There’s also an easy-to-follow look at the three parts that generally make up a title register.
Pauline Mullen-Bray, HM Land Registry’s Customer Experience Delivery Manager, commented:
“We’re well aware that the land registration process can be challenging even for experienced staff, but doubly so for people new to the sector. So we’ve specifically designed the package with ‘new starters’ in mind to help them get to grips with the practices and processes involved in a digestible way, and to support them in preparing and submitting high quality applications.
The package is a comprehensive mix of easy to follow and interactive guidance, which we hope will assist ‘new starters’ and indeed anyone in the sector who is trying to unravel some of the complexities in the registration process in a faster and smoother way.”
The full set of resources can be found here: HM Land Registry Essentials – GOV.UK (www.gov.uk)