I am shortly to commence another series of webinars entitled Residential Conveyancing for Support Staff which has been one of the most popular courses I have delivered over my many years of training.
The course is really enjoyable to deliver because of the enthusiasm of delegates and their thirst for knowledge. Frequently they know some of the conveyancing process or they know the procedure but fail to grasp some of the inherent dangers of the conveyancing process due to lack of experience.
In addition delegates that are relatively new to conveyancing often challenge some of the systems and procedures they learn about or realise some of the traps that can be encountered. My many years of practice, training, and consultancy have enabled me to see what can go wrong and sharing cases and practical examples and what can go wrong is hopefully enough to encourage caution when delegates put into practice what I preach.
COVID and lockdown have brought new types of working and have created a need for new types of learning and hopefully the format of the course (twelve weekly 60 minute webinars) has made it easier for delegates to digest my teaching and the extensive notes that accompany each webinar. Further the fact that webinars are recorded enables delegates to review each presentation to ensure they obtain as much learning as possible from each webinar or to check points made or law referred to.
After each webinar (and this is the fourth time I have run this course this year) I am really impressed by the attitude of delegates, their willingness to learn, and the speed they pick up on key points and issues from each webinar. I am also delighted with the questions asked during webinars or afterwards.
My purpose in writing is to suggest to fee earners and heads of department who are drastically overworked and pressurised that there may be members of staff within your firm that currently lend you a hand with files that might with some additional training be able to provide more assistance and with your guidance and supervision take on more of a fee earning role. This course may just be the solution and the amount of down time required to attend and the cost of enrolment may be paid back many times over as members of staff who are enrolled may be able to do more, understand more, and feel more valued as a consequence of completing it.
Ian Quayle is CEO of IQ Legal Training
