Transparent Terms and Conditions promise fair business

Transparent Terms and Conditions promise fair business

Transparent Terms and Conditions give everyone peace of mind that they are receiving a fair service from tmgroup – no matter what size their firm is.

Almost everyone has sat on a plane and wondered how much the person next to them REALLY paid for their ticket.

Did they pay more than you? Did you pay more than them? Is it possible with so many travel agents peddling different prices that you actually paid exactly the same?

Of course, there is no way to know…Unless you happen to bring it up in casual conversation…And then what? Someone will always come off worse.

No customer should have to worry that their neighbour is getting a better deal 

We strongly believe that no customer should ever be made to feel this way – especially when there is more than just your holiday money at stake.

This is why we ensure that our Terms and Conditions are exactly the same for everyone signed up to them, with no perks, tweaks or special favours thrown in.

Whether you are a small, high street firm operating with a handful of solicitors, or a national firm with hundreds of fee-earners, there are only 2 sets of tmgroup Terms and Conditions to choose from:

  • Premium Terms and Conditions
  • General Terms and Conditions

Sharing T&Cs with another firm will never be a sensitive issue

We work hard to ensure that our Terms and Conditions are the best that they can be – and don’t reserve added perks for a privileged few.

This is particularly important when you consider commercial transactions; where it is not uncommon for searches to be relied upon by the other sides’ lawyers who are within their rights to ask to see a copy of the terms to satisfy themselves that adequate cover is in place.

Our consistent, transparent approach ensures that sharing such details will never be a sensitive issue for your firm.

All updates to our T&Cs benefit everyone automatically

We’ve also recently updated our Premium Terms and Conditions, as well as our General Terms and Conditions.

Everyone currently signed up to these Terms and Conditions will benefit automatically from these enhancements, while new customers will take on the improved Terms and Conditions as standard.

For more information about our Terms and Conditions, contact your Account Manager, or get in touch with Helpdesk on 0844 249 9200 or [email protected]

This article was submitted to be published by tmgroup as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.






tmgroup make the complexities in the property transaction beautifully simple; bringing together over 20 years’ experience as a leading provider of property searches, as well as related data and technology services, to support all connected parties across the chain – including residential conveyancers, real estate professionals, and estate agents – with the latest, innovative solutions to help improve communication, efficiency and collaboration.

Thinking about switching? You’re in safe hands…

To date, tmgroup have successfully processed over 20 million property searches. In addition, tmgroup holds ISO 27001 certification, Microsoft Gold Partner and Investors in People status, ORB (Organisation of Responsible Businesses) membership, and regularly receives great client feedback, including;

  • “The team are unfailingly helpful.” – Marina Wickens, Legal Director at Foot Anstey LLP.
  • “Easy to navigate and very simple to order. I love the choice of searches available. – Jane Stark, Partner at Rainbow Law.
  • “Thanks to tmgroup’s time-saving technology, we’ve significantly reduced the admin time per transaction, and this has helped our team work far more efficiently.” – Arash Dinari, Head of Commercial Property at Wolferstans Solicitors.

If you want to talk through any of the above, please get in touch directly with Martin Manning, Head of Account Management, on 07747 216424.

Key Services

  • Residential Services include: Mapping Solutions, New Build Services, Risk Management, Quote tool, Consumer portal, Post-Completion, and mio Chain View
  • Commercial Services include: Premium, Managed Services, Land Registry Extract, Portfolio Service, Mapping Solutions, Post-Completion, and Risk Management


1200 Delta Business Park

Key Contact

Name: Martin Manning
Tel: 07747 216424
Email: [email protected]
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