“In the fast-paced world of conveyancing, time is a precious commodity” says Adil Hamid, Business Development Director at Auxilio, a private equity backed legal outsourcing service.
“Auxilio enables busy fee earners, managing 50, 80, even 100 files simultaneously, to not only reclaim their time but master it. We do this by working behind the scenes, shouldering the heavy lifting of the routine work. This empowers fee earners to not only meet, but surpass client expectations—delivering a quality product with finesse and timeliness.”
Auxilio is launching at a time when the administrative pressure on conveyancing is increasing. A recent Today’s Conveyancer podcast identified that upto 20% of the time spent on a conveyancing matter involves retrieving and collating data; whether that is for the contract, onboarding, searches, lender information etc.
The business claims to already be delivering cost savings of around 33% to its law firms clients. Speaking of the impact on Elliot Matthew Property Lawyers, Partner Sandra Rankine says
“We engaged Auxilio for their legal outsourcing expertise. They have successfully delivered a 33% cost saving and halved turnaround times. Auxilio has quickly and seamlessly integrated into our workflow, consistently and promptly delivering high-quality work. The results have surpassed our expectations.”
The service works by “intelligently redirecting manual and administrative tasks away from fee earners, these responsibilities are seamlessly handled by Auxilio, whose outsourcing team of experienced lawyers are dedicated to reducing turnaround times.” The instruction is delivered through the “Moxo Client Interaction Platform” which, says Hamid, offers “rigorous compliance, privacy, bank grade security, and auditability,” conscious of the fallout from the recent cyber attack on managed service provider CTS.
“All work is transmitted securely via a ISO27001 and SOC-2 certified cloud virtual desktop. The data is hosted in the UK on secure servers which provide daily backups, multi-factor authentication, secure storage buckets for document control and real time anti-virus protection and scans for complete ransomware protection.”
Auxilio is based in the UK, with UK management and support, backed by an expert team of lawyers offshore, all of whom hold UK law degrees.
