Sponsor Spotlight: Groundsure

Sponsor Spotlight: Groundsure

The British Conveyancing Awards, sponsored by Dye & Durham, simply would not happen without the support of the industry.

Thank you to all those who have entered and sponsored the event which this year is hosted as a hybrid event; with an in-person ceremony at the stunning Church House in London, simultaneously live streamed via The British Conveyancing Awards website.

Our 2022 ceremony is a departure from the focus of the 2021 awards. To simply repeat the 2021 awards would miss the point of where the conveyancing industry is going. We are entering a different phase for conveyancers with a flatter market, increasing on and offline fraud risks, PII, the balance of flexible working and continued digitisation all presenting new and different challenges.

Our 2022 categories and supporters reflect this shift in emphasis and we’re delighted to introduce them through a series of Supporter in Focus pieces.

Alongside National Conveyancing Firm of the Year sponsors Groundsure. We look forward to recognising the very best our industry has to offer.

First of all, tell us who you are and what you do

We are the leading environmental search authority, providing property-specific opinions and analysis for property transactions in England and Wales. We provide conveyancers and their clients, whether homebuyers or businesses, expert information on risks including land contamination, flooding and ground stability.  We also identify and analyse the impact of past mining, including non-coal mining nationwide, such as chalk and tin with our expert team of geologists.

We turn data into practical, actionable insight so that our customers are empowered to make confident and secure decisions on property investment.

What prompted you to support The British Conveyancing Awards (again) this year?

In what has been a stressful and challenging last year for the profession, it is really important to recognise and appreciate the work that all high quality conveyancing firms have completed in often difficult operational conditions.

Ensuring everyone has access to the best customer experience should be a central mission for all conveyancers and we wanted to be part of the celebration of those who live and breathe this ethos, as we do.

Why did the National Conveyancing Firm of the Year Award category stand out for you as one to throw your support behind?

Delivering the highest quality customer service is everything to us. This extends not just to the homebuyer, seller or business owner, but between other professionals and stakeholders across the transaction.

This award is especially important as the winner is not only voted for by peers who recognise their quality and commitment to service but also evidenced by their performance in getting completions done to the highest standard.

How do you see the 2022 conveyancing market shaping up?

Supply and demand continue to place strains on the process, as too many people chase too little stock on the market. In response to the pandemic, we have also seen a strong move to the country from towns and cities for more space and this has created even more localised, tighter supply.  We don’t see this changing any time soon.

Compared to the last frenetic year, volumes and patterns of demand should be more predictable and balanced. There is some caution over how interest rates shape up and their impact on mortgages and appetite for lending but these should be small steps so as not to choke off a steady return to growth and economic confidence after the pandemic.

What changes or improvements do you see need to be made in the conveyancing sector over the next 12-18 months?

The pace and expectations to secure offers and proceed quickly in a tight market will continue to drive the need for greater efficiencies driven by technology, better use of data for decision making and clear guidance for client care.

Customers want a personalised experience, but they also want transparency and accessibility to understand progress and a proactive stance taken by their conveyancer to highlight potential issues but also solutions to mitigate them and keep the transaction going.

What are you doing to lead or be part of that change?

The role of climate change in driving environmental risk is well known but can be a concern when it comes to property decision making. We are here to address these concerns, make complex data clearer to all and, in the vast majority of cases, deliver peace of mind to maintain transaction efficiency.

Our extensive relationship with stakeholders across the process, together with our ongoing high levels of investment in our content, technology and customer service will ensure that our channel partners, and their conveyancer clients can meet their compliance, due diligence and client care requirements as they consider the current and future environmental impacts.

Do you have any messages for the sector and the firms and individuals entering this year’s awards?

We wish all nominees the very best of luck. The quality of submissions has been fantastic and a testament to all of your hard work, as teams and individuals, to serve your clients and maintain positivity and momentum across both sides of the transaction.

Thank you to Groundsure for their support at The British Conveyancing Awards 2022.

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