Smoove launches digital onboarding platform Smoove Start
Following its pilot launch, Smoove announces the full market roll out of its digital onboarding platform, Smoove Start, which aims to help estate agents and their clients streamline tasks involved in a property transaction.
The platform collates all tasks under one roof when onboarding a new buyer or seller, including ID and AML checks, EPCs and title deeds.
The platform helps collect upfront information on the selected property when they log-in. Property checks and important documents are also automated on the system.
Smoove Start aims to reduce the number of fall throughs, whilst attempting to provide visibility of any issues upfront early in the home moving process.
The platform allows both sellers and buyers to access secure information, checks and assistance through guided journey features.
A short video on the platform and how it works can be viewed here.
Simon McCulloch, Chief Commercial and Growth officer, commented:
“The analogue and time-consuming nature of tying up a sale and ‘Knowing Your Customer’ is a major pain point for estate agents. As these processes have increased, estate agents often face too much hassle, admin and red tape when agreeing a sale. By removing this burden and automating the process, as well as being up-to-date on the latest regulation, Smoove Start provides a solution that will improve transparency and efficiency between the agents, buyers and sellers connected with the sale.
Upfront checks, whether this is for anti-money laundering, ID Verification, EPCs or land registry checks, provide an early warning system of any issues that might slow up the move. Smoove is constantly innovating, keeping up with industry trends and regulations so that other parties in the home moving process don’t have to. The platform is simple, efficient and all in one place for agents to use.”
2 responses
Will this assist with the collection of ‘Material Information’ when phases B & C are introduced?
Hi Rob, our intention is to help estate agents their regulatory obligations so when firm details of parts B & C are made clear we’ll be looking at these. It would be good to discuss with you, I’ll get in touch.