Greenwoods Legal LLP recently called on tmgroup’s Portfolio Service when faced with 379 searches and meeting a six-week completion deadline as part of a substantial corporate transaction. Real Estate Head and Partner, Samantha East and Ewelina Kippen, Trainee Solicitor, at Greenwoods Legal LLP explains.
The challenge
The team was prompted to try tmgroup’s Portfolio Service when an extensive project came in, as Samantha commented:
“We’ve been working with tmgroup for several years and have been aware of the Portfolio Service; this project was a perfect opportunity to try it as part of a very substantial corporate transaction. With a significant number of properties – including 69 retail properties, 15 secure compounds and more (amounting to 379 searches!) – and needing to support the buyer on a six-week turnaround, making use of the Portfolio Service was an obvious choice.”
The solution
The Greenwoods Legal LLP team sent instructions to tmgroup’s Portfolio Service team. From there, the team took care of everything, from preparing the plans and managing queries, to chasing the final search reports; freeing up valuable time across Greenwoods’ team, as Ewelina commented:
“For the volume of properties involved, it would have been a mammoth task just to plot out and order the title plans, but tmgroup took over and it was incredibly effective! Even if the search suppliers had queries, tmgroup simply dealt with them and resubmitted the order behind the scenes. The service was brilliant, and I couldn’t rate it highly enough.”
Via the Portfolio Manager, tmgroup also enable property professionals to track progress in real-time whenever they need to. Firms also receive regular updates direct from the dedicated Portfolio team, as Ewelina continued:
“The portfolio status report was most helpful. We had three packs of properties each with different searches, and our key contact at tmgroup updated them once a week and every day in the final week in the lead up to completion.”
The outcome
Despite the scale of the project, Greenwoods Legal LLP met the tight completion deadline for its client, as Samantha said:
“The Portfolio Service was superb. Our tmgroup key contact was phenomenal and felt like part of the Greenwoods team throughout the experience.”
Beyond the Portfolio Service, Greenwoods Legal LLP also enjoys working with tmgroup across day to day case work, as Samantha continued:
“Overall, as a department head, I am pleased to say I never hear any complaints about tmgroup or their services, which is very rare. The team has chosen to use tmgroup search ordering platform time-after-time for several years.”
About tmgroup’s Portfolio Service
tmgroup’s highly experienced team combined with agile technology allows them to manage and process high volumes of searches on a firm’s behalf in a safe and automated environment. The team can handle any volume of work, it has even handled a portfolio of 10,000 properties, but can also help with smaller projects too – even if it’s just a single case.
Want to find out more? Visit this webpage, or get in touch.
This article was submitted to be published by tmgroup as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.
