Converting Enquiries


Converting Enquiries - Residential Conveyancing is a unique online video training system from industry renowned Professor Ian Cooper.

The system enables conveyancing departments to make more money from their existing sales pipeline, by increasing their telephone quote conversion rate. To find out more please visit the website.

Key features of the training include:

  • Get The Skills - Transform Your Conveyancing Telephone Conversion Rate Success.
  • One Monthly Fee - Up To 30 Users
  • Get Access 24/7 - Laptop - Smartphone - Tablet
  • Cancel At Any Time

About co-creator of the online training system Professor Ian Cooper
Professor Ian Cooper is regarded as Britain’s most experienced specialist business development consultant and skills trainer for the legal sector. Ian has 32 years of very specialist experience of helping around 900 legal firms of all sizes generate more business in the UK and overseas. Ian is also a well-known international business speaker and the author of 16 books published in 14 languages and 56 countries. The most recent of these is the ‘Financial Times Guide To Business Development: How To Win Profitable Customers And Clients’, which was shortlisted at a recent best business / management book awards ceremony. He also edits and writes an independent blog based on his Financial Times branded book. In recognition of his work in the fields of law firm business development and customer / client service, Ian was awarded a Visiting Professorship at Henley Business School, part of the University of Reading.

About co-creator of the Online Training System Howard Cooper
Howard was formally Director of Training and Customer Service for a major national legal brand and has personally supported over a 1000 call handlers / partners / solicitors / fee earners to create positive change. He has also been responsible for some of the largest mystery calling projects ever carried out. Howard has a phenomenal reputation for his hugely engaging, entertaining and pragmatic ‘in house’ and public training courses for law firms on the issue of improving telephone enquiry conversion rates. He has over the years, successfully helped some of the largest firms in the world, with their client and customer engagement areas. Additionally, he is a leading expert on NLP, and how to use it in the context of improved communciation skills for lawyers.

To find out how to make more money from your existing sales pipeline please visit the website.


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