Open letter calls for regulation of estate agency

An open letter signed by British Property Federation (BPF), Royal Institute of Chartered Surveyors (RICS), Federation of Private Residents Association (FoPRA), The Property Institute (TPI) and Propertymark has called on newly appointed Secretary of State for Housing, Communities and Local Government Angela Rayner to introduce a regulated framework for estate agency. 

According to the signatories, regulation would ‘set standards for those working in the residential agency sector through a Code of Practice’ and ‘introduce mandatory qualifications and competence standards.’

Regulation of Property Agents (RoPA) has long been mooted as a growing requirement increase standards in estate agency. The open letter describes housing ‘a key part of our nation’s core infrastructure,‘ contributing to better outcomes in physical and mental heath and wellbeing, social cohesion and the wider economy.

Ms Rayner is joined by MP for Greenwich and Woolwich Matthew Pennycook who has been appointed a Minister of State in the renamed Ministry of Housing, Communities and Local Government; dropping the ‘Levelling up’ moniker adopted by the previous conservative government.

 

OPEN LETTER TO THE GOVERNMENT ON RAISING STANDARDS IN THE RESIDENTIAL PROPERTY SECTOR

The Rt. Hon. Angela Rayner MP
Secretary of State
Ministry of Housing, Communities and Local Government
2 Marsham Street
London SW1P 4DF

July 2024

Dear Secretary of State,

 Re: Regulation of Property Agents

Firstly, many congratulations from our sector on your appointment to this crucial role.  We are particularly pleased to see you in this post as we share with you a deep commitment to good, safe homes across all tenures, well built and managed, effectively sold or let, with the interests of residents central to every decision affecting them.

As you know, housing is a key part of our nation’s core infrastructure. Good housing improves lives, with better outcomes in physical and mental health, social cohesion, children’s education, crime rates and the wider economy. Whereas poor quality housing harms the economy, our health, social and education services and the sense of a just society.

We the undersigned share the objective of raising standards across the residential housing sector to improve the living environment and experience of homeowners, tenants and residents.

Within this overarching aim, we are calling on the new Government to:

  • set standards for those working in the residential agency sector, through a Code of Practice;
  • introduce mandatory qualifications and competence standards; and
  • ensure individuals and firms raise service standards through the introduction of regulation of property agents to the above code of conduct and in line with the principles of better regulation.

This is consistent with the outcomes sought by Lord Best and his Working Group, whose report provides a considered framework ready to be translated into legislation. Professional bodies have long called for and we stand ready to deliver effective regulation in the sector.

We would therefore welcome an early roundtable meeting with you to discuss the new government’s proposals, and your willingness to legislate which would have wide support – including from the Opposition which, in government, declared it had only failed to act due to the lack of parliamentary time.

We look forward to hearing from you, and hopefully meeting you and your team as soon as your diary permits.

Signed,

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