Over 1,000 law firms, from sole practitioners to the Magic Circle, rely on Moneypenny’s Outsourced Switchboard, Live Chat and Outbound Calling services to enhance client experience and ensure every new enquiry is captured cost-effectively.
We do this by giving you one or more Moneypenny Receptionists from our 95-strong specialist legal team to look after calls and live chat, either in partnership with your own receptionists or on a 24/7 fully outsourced basis. Getting to know your firm and superpowered by our proprietary technology, they’ll manage client conversations as confidently and knowledgeably as your in-house team.
- Never miss a valuable opportunity
- Deliver outstanding service
- Only pay for support when you need it
- Focus on what you do best
Outsourced switchboard
One in 10 calls to a law firm is a brand-new business enquiry. Make sure you’re not letting opportunities slip through the net with flexible call support.
Outsourced Switchboard for law firms >
Live chat
41% of chats generate a new enquiry, and 46% occur outside of office hours. Vastly improve the ROI of your website and capture more leads around the clock with Live Chat.
Outbound calling
The ultimate way to generate more and better quality leads. Trained Moneypenny Receptionists will pre-qualify leads, arrange and follow up on appointments and more, leaving your team able to prioritise valuable opportunities first.
Outbound Calling for law firms >
Don’t just take our word for it. Discover the ways we help law firms just like yours >
Experience Moneypenny for FREE
Put our award-winning services to the test. With no set-up fees or ongoing commitment, you could be briefing your Moneypenny Receptionist today.
This article was submitted to be published by Moneypenny as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.
