A legal-tech start up has announced the launch of a new platform designed managed enquiries in a “more effective and efficient” manner. Legalito’s Smart Enquiries solution, which has been in beta testing for 3 months, has gone live this week.
Legalito has been founded by Peter Ambrose, CEO of The Partnership in Guildford, and claims to have over 200 lawyers across the country using the platform already. The business, which is separate from the law firm, has been launched to “specifically address the challenges around enquiry management by drawing on their experience both in the conveyancing and technology sectors.”
Speaking on the Today’s Conveyancer podcast, Ambrose explains the platform works by itemising enquiries and enquiries and managing them through to completion; providing, he says, greater structure around email, phone and word documents that are often shared between firms when it comes to enquiries; and creating a clear audit trail.
Solving the challenge enquiries management not only benefits the law firms that use the Legalito Smart Enquiries platform, but also “provides significant benefits for the estate agents that work with conveyancers who use it, as faster completion times significantly improve both agent cashflow and reputation.” Agents can be sent an update every time there is a change, meaning that all parties involved in the transaction can be kept fully up-to-date with progress as well as identifying where further chasing or information is required in order to keep the transaction on track.
Listen in the podcast in full here:
Peter Ambrose, CEO of Legalito comments:
“We’re delighted that Smart Enquiries is now open for every conveyancer to use. As enquiries cause such delays together with being the highest element of risk during a residential property transaction, this is a ‘real world’ problem worth solving and the user feedback from our successful Beta phase absolutely supports this.
Over 200 lawyers have so far used the platform to raise and reply to enquiries electronically, with many firms replying to enquiries within a matter of hours, something that previously would have taken weeks. We have proven that not only is the need for this solution very real, but that the Smart Enquiries system delivers on its promise to solve this problem for the benefit of the industry. ”
Neil Hayes, a partner at Taylor Rose said:
“We recognised years ago that managing enquiries efficiently was one of the biggest hurdles we needed to overcome . That’s why we were delighted to see that Legalito has grabbed the bull by the horns and produced a beautifully sophisticated solution that eliminates much of the frustrating to and fro of the enquiry process.”
The Legalito Smart Enquiries platform is is currently available for legal professionals to use free of charge, who register via the Legalito website. It is anticipated the charging model of £7.50 + VAT per case will be introduced within the next few months. It is expected that this may be passed onto clients as part of their conveyancing service.
Peter Ambrose concludes:
“We have been delighted by the positive response that we have received. Firms such as Meaby & Co, Hedges Law, Thomas Flavell & Sons, Priory Law and Evolve Law are all enjoying the huge benefits that the Smart Enquiries platform delivers, and we very much look forward to sharing the benefits with the rest of our industry in the coming weeks and months.”
