Conveyancer Insights have launched a directory. They specialise in providing mystery shopper reports to law firms that are trying to improve their new business and first client contact processes.
Mike Stainsby, Commercial Director at Conveyancer Insights, said: 
“Currently there isn’t a central source of suppliers to our industry, and it seems clear that there is a bewildering choice available to conveyancers we want to create a ‘go-to’ directory and offer suppliers the opportunity to give in depth interviews and demonstrations of their products and services and be reviewed by their users all in one place,
Our mystery shopper services inevitably unearth systemic problems at law firms. A directory is the logical next step to guide firms towards class leading suppliers that could help them improve their service to win more business. There are dozens of suppliers to our industry, but which ones are just OK, and which are truly fantastic?”
Conveyancer Insights are now building a supplier database and review service and are currently inviting submissions from industry providers in the following areas:
- New business engagement
- Case allocation & complexity
- Case management
- ID/AML & client funds
- Marketing & post completion solutions
- Business development & training
Some clients that already have Showcase pages in the directory with Conveyancer Insights have commented:
Peter Ambrose of Legalito, said:
“Launching a new product like Legalito is always challenging, so having the support of Conveyancer Insights was extremely valuable. We were particularly delighted with the quality of the video that they produced to promote our offering; the results were delivered extremely quickly but that didn’t mean compromising on content or delivery. We were also really pleased with the support they gave in promoting it to the conveyancing community after the video went live.”
Robin Wells, of OneSearch, commented:
“Conveyancer Insights are providing suppliers with some great marketing tools to get their products in front of prospective law firms. The central database of services with the ability for users to review them directly is market leading and highly innovative.”
Neil Wood of Compass, added:
“Conveyancing has become more and more pressurised as a role, with more responsibilities and risk checks than ever before. That leads itself to an abundance of product choice to select from. How do you demystify them and identify which products suit you and your clients’ risk? This is where I feel Conveyancer Insights comes in. They use their knowledge, experience and understanding to showcase all the available solutions and ask all the probing questions, so you don’t need to. Illuminating new and emerging services like Compass for stamp duty calculations has really been of benefit to us and feel that conveyancers can rely on them to provide a full picture of available services”
You can explore the supplier directory and review page here.
