Sills and Betteridge discuss utilising technology to stay ahead of the competition

Sills and Betteridge discuss utilising technology to stay ahead of the competition

Sills and Betteridge are a modern, innovative and dedicated firm of solicitors.  Established more than 250 years ago, they have grown to be one of the leading firms in Lincolnshire and Nottinghamshire with nine offices across the region.  Sills and Betteridge offer the full range of legal services to both private individuals and business clients and believe in putting the client at the heart of everything they do.

Sills and Betteridge run a very streamlined, efficient conveyancing department, assisted by Redbrick Practice Management.  They particularly like the third party integrations, (such as SDLT, Land Registry, AML and Outlook) which remove the risk of error in re-keying information and provide a much more efficient service.

The firm complete over 2,000 purchase files a year, so just by automating the SDLT submission process, they are saving 500 hours of billable time per year.  This is only one of many time saving advantages Sills and Betteridge have achieved with Redbrick Practice Management.

Another area that is key for Sills and Betteridge is risk management.  Redbrick Practice Management enables the firm to set different permission levels so that managers can oversee and sign off important tasks.  A full audit trail of everything that has happened on a matter is provided, which has enabled Sills and Betteridge to do away with manual checking, as everything is now stored in one easy to access place.

The quoting tool in Redbrick Practice Management is very popular as it enables staff to send quotes out within minutes of taking a phone call.  This demonstrates their efficiency to potential clients and helps them compete with other firms.

Wendy Monro, a conveyancing assistant with Sills and Betteridge Solicitors discusses utilising Redbrick Practice Management to improve efficiency and deliver an outstanding client service…

Our recent client satisfaction survey found that 98% of clients thought they offered a better service and won more work since joining us.

What are you waiting for?

For more information please see www.redbricksolutions.co.uk or https://www.sillslegal.co.uk/

This article was published by Redbrick Solutions as part of their advertising agreement with Today’s Conveyancer.

The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.

 

Redbrick Solutions

http://www.redbricksolutions.co.uk/

Redbrick Solutions: Easy to use case management, delivered by experts, for successful law firms

Our revolutionary legal case management solution Redbrick Practice Management integrates case management, document management, reporting, workflow, task and diary functions, compliance and outlook integration all via a user friendly interface with best practice built in. We assist users at every step of the way from the initial estimate through to invoicing the client and collecting monies, producing letters, legal forms, bills and statements in seconds and managing risk via a transparent to-do list visible to case owners with all the third party links you’ll need.

Our secure two-way client portal enables you to share documents and sensitive information safely and effortlessly with your client, whilst our built in reporting module will deliver business critical information automatically to key decision makers and can be customised to suit your requirements.  Our clients range from Top 200 firms to regional multi partner firms, but wherever our products are used, the results are reassuringly the same: we help you handle your matters in as efficient and cost effective a manner as possible.

Redbrick Solutions are delighted to have been awarded ‘Leading Expert In Tech 2017’ by Softec Int, and to still be the only legal case management provider to have achieved the Legal Eye Standard. We work closely with our clients, through user focus groups, to ensure we build solutions that make a real difference to you, the lawyer.

Redbrick Business Intelligence, our back office solution, covers the full spectrum of financial management requirements including; Client and Business Accounting, Billing and Productivity Management and Financial and Analytical Reporting.  The two solutions can be used together to provide one powerful, seamlessly integrated solution delivering everything required by the modern law firm.

Our best in class solutions and service led ethos have resulted in us being the only software supplier to have been selected by the Society of Licensed Conveyancers (SLC) as preferred supplier to its members.  We are also members of the Legal Software Suppliers Association (LSSA).

For further details on any of our products or services please see www.redbricksolutions.co.uk or contact Jo Hodges on 0845 166 2629 or [email protected]

 

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