Searches UK has claimed the bronze award for Supplier of the Year in the 2018 ESTAS Conveyancing Awards.
The biggest awards event in the UK conveyancing sector, the ESTAS focus solely on standards of service received during the home moving process.
Property expert Phil Spencer, presenter of Channel 4’s Location, Location, Location, hosted the event before 400 of the UK’s leading property lawyers and associated conveyancing sector partners at the Grosvenor House Hotel in London.
For the first time, the ESTAS – which are awarded based on independent customer feedback on service – recognised suppliers to the conveyancing sector with shortlisted firms rated on the levels of service they delivered in the Supplier of the Year category.
Searches UK, based in Brighton & Hove and one of the leading providers of residential and commercial conveyancing searches in England and Wales, was rewarded for its outstanding customer service when collecting the bronze award in this inaugural category.
The honour for Searches UK reflects the high standards their professional, friendly team deliver in quality customer service.
Lisa Summerton, Sales Director of Searches UK, said:
“We are delighted to have been recognised by our clients for the service and standards we deliver. This award means so much to us because it has only been possible thanks to the hard work, commitment and dedication shown by every member of the Searches UK team, which in turn has been appreciated and noted by our clients, to whom we are exceptionally grateful. We intend to keep up our high standards and very much look forward to taking part in the ESTAS again in 2019.”
Phil Spencer told the audience at the ceremony on October 19:
“The ESTAS are special awards because shortlisted and winning firms are selected purely on the service they deliver to their clients, showing real feedback from real customers experiencing real service.
“I don’t think there can be a greater honour in the industry than to receive an award based on that mantra.”
And Simon Brown, founder of the ESTAS Group, added:
“At the ESTAS, we’re proud to say we believe in old-fashioned values like customer service. We know how hard it is to deliver and how important it is to customers. That’s why we put the spotlight on property firms who are committed to providing excellent service.”
For more information about any of the products and services from Searches UK visit their website and follow them on Facebook, Twitter, LinkedIn or Google+. Alternatively call them directly on 0800 043 1815 or email them at [email protected] to speak to one of their dedicated team today.
This article was submitted to be published by the Searches UK as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.