A shocked looking woman holds up an old-style telephone

Julie Williams, head of delivery at Complete ASAP, asks whether the telephone is becoming obsolete and whether emails will ever completely replace the personal touch of a conversation in real time.   Our industry is

A diverse group of people having a discussion in a boardroom

Conveyancers aren’t resistant to change, says Julie Williams, head of service delivery at Complete ASAP – they’re just tired of hearing the same conversations without seeing any positive action. In National Conveyancing Month, Julie shares

Julie Williams, head of service delivery at outsourced conveyancing process provider ASAP, explains why enquiries remain the biggest barrier to sales progression.   The home-moving process is currently under the spotlight with government, industry and

Julie Williams, Head of Service Delivery at Complete ASAP addresses the impact of the full Material Information guidance The recent release of the full material information guidance from National Trading Standards (NTSELAT), means that the

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