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Navro live webinar series: Effective communication with conveyancing clients – avoiding claims and complaints

9 March 2026 – 2pm-3pm

Join leading property law expert Ian Quayle for another insightful and practical session designed specifically for residential conveyancers.

Clear, confident and well-documented communication is at the heart of every successful conveyancing transaction. But when communication breaks down, the consequences can be costly -c leading to complaints, claims and reputational damage.

This practical and insightful session will explore:

  • What is effective communication? – getting the basics right.
  • The key features of the retainer and report on title.
  • Communicating key issues – including adverse search entries and associated risks.
  • Preventing claims – managing situations where clients wish to proceed contrary to advice or despite reported risks or outstanding issues.

This session focuses on real-world scenarios, practical safeguards and clear strategies to help protect both you and your clients.

Extensive notes will be provided.
Dedicated time allocated for delegate questions.

Strengthen your communication. Reduce risk. Protect your practice.

Secure your place today.

https://us06web.zoom.us/webinar/register/7317651116401/WN_YZPwRK6tTk64I2-Xg1lIvw

This article was submitted by Navro Compliance as part of an advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.

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