Moneypenny announces new partnership with legal software suppliers Linetime

Moneypenny announces new partnership with legal software suppliers Linetime

Telephone answering specialist Moneypenny has announced its latest partnership agreement — with legal software suppliers Linetime.
Based in Leeds, Linetime is perhaps best known for its product, Liberate, which provides firms with a legal practice management tool to support legal case activity, document and financial management, debt recovery and online case collaboration, with firms generally selecting which elements best support their own business needs. 

Endorsed by the Law Society, Moneypenny, the UK market leader in outsourced call handling and receptionist services, is well known to the UK legal sector with its dedicated team now supporting more than 900 law firms of all sizes, either on an overflow or fully outsourced basis.

The new partnership agreement has been developed on the back of the realisation that the two companies had many clients in common says Kevin Bishop, Business Development Manager at Moneypenny: “Many Linetime clients already rely on Moneypenny for their telephone answering solution so by working together more closely, we will be offering customers old and new a more consultative approach, helping them work smarter and more competitively.
“Like Linetime we work with law firms to help them function efficiently day to day while delivering consistently excellent client experience. Both companies are committed to providing market-leading products while recognising the need for flexibility in finding individual business solutions to suit each firm, whatever their size.”   
Phil Snee — Development Director at Linetime says: “Linetime is very enthusiastic about this new and strategic relationship with Moneypenny and we feel confident that it will bring significant benefits to those customers looking to improve efficiency and control costs.”

Moneypenny

https://www.moneypenny.com/legal

Over 1,000 law firms, including 65 of the Top 200, trust Moneypenny’s 55-strong team of legal receptionists to handle the calls and live chat they can’t get to. Our flexible support is allowing firms of all shapes and sizes, from sole practitioners to the Magic Circle, to ensure every lead is captured in the most cost-effective way possible. 

Moneypenny Receptionists get to know your firm, handling calls and chats exactly as if based in your office. They are on hand either all of the time, or during peak times when your staffing levels are low. 

If you need someone to make outbound calls on your behalf, Moneypenny Receptionists can do this too. They’ll pre-qualify leads or arrange and follow up on appointments, leaving your team able to prioritise valuable opportunities first.

  • Only pay for support when you need it
  • Focus on what you do best
  • Deliver outstanding service
  • Stay resilient now and over the months ahead

Telephone Answering

1 in 10 calls to a law firm is a brand new business enquiry. Make sure you are not letting any opportunities slip through the net.

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41% of chats generate a new enquiry. Vastly improve the ROI of your website and capture more leads with Live Chat.

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The ultimate way to generate more and better quality leads. Trained Moneypenny Receptionists will nurture leads to the point of conversion, leaving your in-house team free to focus on delivering their expertise.

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Key Services


Key Contact

Bernadette Bennett - Head of Legal Sector
T: 0333 202 1005
E: [email protected]
LinkedIn: Bernadette Bennett


Address:

Western Gateway
Wrexham
LL14 7ZB

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