Conveyancers invited to nominate Local Land Charges teams in national Awards for Excellence

Conveyancers invited to nominate Local Land Charges teams in national Awards for Excellence

Land Data has opened its 2021 Local Land Charges Awards for Excellence and is asking conveyancers to nominate and provide feedback on the local authority Local Land Charges team that has delivered a consistently high level of customer service throughout the coronavirus pandemic.  Quality, reliability, and efficiency should be considered when deciding which local authority who to nominate.

Recent figures from the National Land Information Service (NLIS) confirm that, despite the challenges of working remotely and the significant increase in the demand for conveyancing searches, 70% of local authorities are returning searches to customers well within the Government target of 10 days.

The Customer Satisfaction Award for Local Authority Searches is sponsored by the Coal Authority.

Andrew Simpson, Senior Business Account Lead for the Coal Authority said:

“We are delighted to support the category of Customer Satisfaction for the third year running. At the Coal Authority we feel passionately that every customer should feel valued and engaged with, in the best way possible for them. Providing a great and consistent level of customer experience is what we all aspire to provide. It is such an important part of building trust and loyalty and involves multiple parts of every organisation including price, processes, efficiency, and service levels. It’s not only about how you connect with your customers, but also the level of trust that they place in you.”

You can click here for the online nomination form it only takes a few minutes to complete – and as a thank you for your time, you will be entered into a prize draw to win M&S vouchers worth £50.

The closing date for all entries is 30th April 2021.

The Awards will be presented on June 8th & 9th.

This article was submitted to be published by Land Data as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.

Land Data

http://www.land-data.org.uk/

 

 

 

 

 

 

Land Data is the official government appointed organisation that manages and regulates the National Land Information Service (NLIS) contracts.

The company was established by IDeA in 2001 to serve the interests of the general public by making authoritative property search information accessible electronically to all, whilst at the same time improving the home buying and selling process. Land Data’s role is to ultimately provide the legal sector, via NLIS, with official electronic land and property information at a fair price, safe in the knowledge that this information is from source and delivered through the only regulated, secure and truly national provider in England and Wales. We do this by working with both public and private partners to improve access to authoritative land and property information. The company’s main activity is the management and regulation of the commercial contracts underpinning NLIS.

The National Land Information Service (NLIS) is the electronic market leader in the conveyancing searches market. Since 2001 it has been providing a secure gateway to authoritative data providers in England and Wales including every Local Authority in England and Wales, HMLR, the Coal Authority and water companies.  All searches ordered through an NLIS licensed channel are classified as ‘official’ searches, because users are connected directly to land and property information held by official sources of land and property data. Solicitors and conveyancers benefit from an efficient service, safe in the knowledge that the searches are not only authoritative but comprehensive and insured.  NLIS is the safest, most secure and only regulated data hub in the land and property information market.

Contact details for existing NLIS channels can be seen here

For information on applying for a NLIS channel license click here

Key Services

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Name: Fiona Barron
Tel: 020 7251 8385
Email: [email protected]

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