Legal Eye team welcomes Helen Glaze

Legal Eye team welcomes Helen Glaze

Legal Eye is pleased to announce a further addition to its team.  Helen Glaze, based in the North West, joins the Legal Eye team today.
Helen, who is a qualified solicitor, has worked in the legal sector since 1995 and, whilst in practice, dealt predominantly with personal injury cases arising out of road traffic accidents, employers and public liability cases and also professional negligence cases.  
Over the last 4 years, Helen has stepped away from fee earning work and has primarily focused on compliance and risk management work, including file reviewing.  Helen also completed her Lexcel training in 2011 and has experience of working with firms on the CQS quality standard.
Helen says “The introduction of outcomes-focused regulation in 2011 and a raft of legislative changes since then have had a significant impact on the legal profession.  It is, more than ever before, important for firms to be proactive in terms of risk management and compliance, ensuring they have compliant policies, procedures and plans in place which will, in turn, enable them to increase efficiency, improve profitability and ultimately provide an exceptional client experience.  Legal Eye, has through its many products and services, been working with law firms for a number of years now to do just that and has an outstanding reputation in the field of risk management, compliance and accreditation.”
Helen continued, “I am absolutely delighted to be joining the Legal Eye team and look forward to assisting its clients with their risk and compliance requirements, file reviewing, Lexcel and CQS as well as the recently launched Legal Eye Quality standard.”
Jaunita Gobby, Founder and Director of Legal Eye Ltd said “ Helen has a wealth of experience in risk management, compliance and best practice and her knowledge and experience is so valuable to the team.  We are working with more firms now in the North West who are working towards CQS and Lexcel and also the Legal Eye Quality Standard and those who have already achieved these quality standards — ensuring the policies and procedures are complied with.  Helen adds to our team in the North West and ensures we have coverage and capacity.”

Legal Eye

https://www.legal-eye.co.uk/

Legal Eye works with law firms to ensure compliance and optimise performance. Their extensive and thorough knowledge of the law and regulations will ensure your law firm is compliant and your processes sound. Files are audited to ensure you are not only complying with the service level agreements you have in place, but very importantly, also the code of conduct.

They provide a documented audit trail which is firstly, a requirement of the code of conduct and secondly, essential for PI Insurance purposes and very often for CQS, Lexcel and other quality accreditations. This provides documented evidence of a proactive approach towards risk management. The advice they offer is clear and practical, and they pride themselves on exceptional customer service and unbeatable work quality.

Services include:

  • Specialist expertise across the full range of regulatory, risk and compliance issues to inform your internal decision making.
  • Additional qualified resource where you simply do not have the time to review your regulatory position or to carry out essential ongoing tasks such as file reviews.
  • An online risk hub –  an online resource centre for law firms. The hub provides a comprehensive bank of resources to help COLPs, COFAs, partners, directors and managers to manage risk. It includes precedent policy and procedure documents and templates, access to online training on a range of risk and compliance topics, and a range of useful materials such as ‘how to’ guides, short videos and articles.
  • Drafting and review of key policies and procedures including the supply of ‘document packs’ to save you time researching and writing documentation.
  • Expert advice on how to comply with up-to-date regulation including the very latest requirements complete with a written set of recommendations.
  • Specialist outsourced complaints  handling service provided by former SRA and LeO officers.
  • Gap analysis of your firm’s policies, processes and procedures as they relate to the Solicitors Accounts Rules (SAR) including the production of a written report summarising the strengths and weaknesses of the current arrangements and detailing recommended next steps and actions to put your firm in an even stronger position.
  • Training on SAR and on anti money laundering (AML) as well as other finance-related training which can be delivered virtually for your firm, face-to-face (subject to government guidance) or online via Legal Eye’s Training Academy.
  • A Standard Procedures Manual to provide a practical and comprehensive roadmap for firms to follow when looking to double check whether the current operating procedures are fit for purpose, setting up a new firm – or arm of a firm – or starting a new finance function from scratch.
  • Experienced advice and support for one-off projects such as achieving quality accreditations or switching regulators.
  • Proven high quality training for fee earners and staff held at your office/s covering essential risk topics such as  Anti Money Laundering, data  protection, cybercrime, conflict of  interest and more.
  • Online training from The Legal Eye Academy – core modules available to all staff at their convenience. Includes built-in auto reminder functionality so that you no longer have to chase staff indi-vidually to complete important training. Your package includes free updates to ensure knowledge is always up to date.
  • Added value updates by email to all your key people covering all the latest updates on risk and compliance.

The Legal Eye team includes former solicitors, partners and directors in law firms; former case handlers at regulators such as the Solicitors Regulation Authority and the Legal Ombudsman and experienced risk and compliance professionals.


Contact: Paul Saunder

Tel: 0203 0512 049

Email:  [email protected]

Address
The Old Grammar School
Church Road
Thame
Oxfordshire
OX9 3AJ

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