Are you complying with the Code of Conduct? Do you need help in setting up your client care letters, Terms of Business and your file opening procedures?
Legal Eye will work with you to draft or amend your client care letters, Terms of Business, policies and procedures. We will ensure they remain up to date as requirements change and new requirements are implemented.
A personal and friendly approach
Practical and straightforward advice
Experienced and knowledgeable team
We at Legal Eye pride ourselves in our personal approach to compliance and risk management. We work with a variety of practices, tailoring our advice to suit the needs of individual firms taking into account their size, location, client base, service areas and risk profile. Our friendly, experienced team will help you understand the regulations and adapt your processes and procedures. Our advice is practical, straightforward and easy to understand giving firms simplicity in a complicated regulatory arena. We also have yearly packages to help spread the cost and enable you to keep documents, policies and procedures up to date.
Our services include:
– Risk Management Policies
– Best Practice
– Risk Management
– Compliance of the Code of Conduct
– File Reviews completed each quarter
– Legal Eye Quality Standard
– Lexcel Accreditation
– CQS Applications
– Client Relationship Management
– Business Development
– Treating Customers Fairly (TCF) compliance programmes/packages
– Training (AML, DP, E&D, The Bribery Act, Conflict of Interest, Lexcel)
– Legal Eye Quality Standard
As we work with so many firms we have the benefit of regular reviews and assessment reports from our client base undergoing Lexcel Assessments and investigations by the regulator. We use this knowledge to update all of the firms we are working with; so firms working with us benefit from our team experience and the experience of others.
Compliance covers a variety of rules, regulations and legislation and firms should consider whether they have adequate processes and procedures in place to cover all of the requirements. We offer a compliance review to help firms identify areas of non compliance and also to help put right those non compliances.
“I was put in touch with Legal Eye through my practice management system providers, and I must say the level of service, care and attention provided by them has proved to be first class. They have been a joy to work with and I would thoroughly recommend Legal Eye to those firms looking for assistance with compliance issues and optimising their performance. We have just achieved the Legal Eye Quality Standard which we are delighted about.”
Mubasher Choudry, Family Law Solutions, Scotland. 5th November 2012
We at Legal Eye are always on your side, but you must contact us before it costs you!
“Legal Eye have provided an outstanding service throughout the launch and first year of the firm. We are extremely grateful for their knowledge and expertise on compliance issues and they have helped us achieve a high standard quickly and efficiently. We would highly recommend Legal Eye’s services to other sole practitioners and start up firms.”
Matthew Himsworth, Himsworth Legal. 13th May 2013
Some of the key policies/documents a firm should have in place:
– Compliant Client Care Letters and Terms of Business
– Risk Management Policies
– Business and Marketing Plans
– Business Continuity Plan
– Risk Assessments
– Documented Audit Trail
…. and many many more
Contact us today before it costs you!
– Are you complying with the Code of Conduct?
– Do you have a documented Audit Trail?
– Do you have a proactive approach towards Risk Management?
