Law Firms Lack Correct Infrastructure To Embrace Technology

Law Firms Lack Correct Infrastructure To Embrace Technology

New research reveals how law firms lack the right infrastructure to take control of the legal technology revolution

Only 3% of legal professionals said their firms have resource dedicated to R&D or innovation in their business

New research launched today has revealed the importance of technology to law firms, but a surprising lack of infrastructure in place to take full advantage of it. Eight out of ten (85%) legal professionals agree they need to implement new tech to stay competitive, but only 3% of respondents said their firms have resource that is dedicated to R&D or innovation in their business.

InfoTrack, the conveyancing software company, spoke to 178 legal professionals about their attitudes to technology in the legal profession, with the results highlighting an appetite for it, but an ad hoc attitude to the way technology is tested and adopted.

Nearly half of respondents (48%) agreed that the legal space is behind the technology adoption curve, and a third (34%) believed firms should constantly explore and trial new tech in order to be effective and efficient. However, there remains confusion when it comes down to who should be responsible for introducing new technology to the firm. Nearly half of legal professionals (49%) said it happens ad hoc, while nearly four in ten (38%) said it’s the responsibility of their management.

There also still remains a level of distrust between technology providers and firms: 43% of respondents admitting their distrust, due to having been stung in the past. However, the benefits are too strong to ignore: of those surveyed whose firms adopted technology recently, 83% said they found the new tools useful, and over half (51%) were also in agreement that tech helps firms to remain competitive.

Commenting on the findings, Adam Bullion, General Marketing Manager at InfoTrack, said: “The legal sector has been a relatively late adopter of technology, but this is changing, as more and more firms and legal professionals begin to understand the benefits on offer. However, the majority of law firms still don’t have the right infrastructure in place to truly take advantage of the benefits of this technology.”

The growth in importance of technology chimes with previous research conducted by InfoTrack, which found a significant opportunity for conveyancers who invest in technology. Nearly half of home-movers (47%) said they would love regular digital communications from their conveyancers, with online portals, IM and text increasing in popularity amongst the group, and more than a third (36%) also stated they would like the ability to track progress of searches and their property purchases.

Bullion concludes: “There’s clearly an appetite for technology that makes a legal professional’s day-job easier, and it’s down to the decision makers to dedicate more time and resource to innovation and tech adoptionto really progress. Because by adopting new technology that takes on the boring, laborious tasks, firms can focus on the offerings that makes them stand out – such as serving the customer more effectively.”

InfoTrack

http://wwww.infotrack.co.uk/

InfoTrack is pioneering the digitisation of legal processes. They provide a powerful suite of solutions across client onboarding, identity verification, e-signature, and conveyancing services. Their services help to assure compliance, enhance the client experience, and improve productivity within law firms. InfoTrack takes on the burden of paper-intensive, demanding administrative tasks within a single, award-winning platform. Providing best-in-class integration solutions with more than a dozen case management systems, as well as HMRC, HMLR, Companies House, and LMS. InfoTrack empowers firms to focus on delivering an exceptional client experience with every transaction. Onboard better: Digital client onboarding with InfoTrack eCOS (electronic Client Onboarding Solution) from InfoTrack brings together everything law firms need to digitally onboard clients, streamlining the process and saving weeks on every matter. The digital portal and app provide a fully branded digital onboarding service, including client care packs, Verification of Identity and Funds, onboarding questionnaires, and licensed Law Society TA forms in a single, unified platform. Discover eCOS now. Digital AP1s made easy InfoTrack has helped over 1,000 law firms submit 750,000 digital AP1s to HMLR via InfoTrack since 2016. As the most popular provider of digital AP1 submissions to HMLR, you can trust InfoTrack’s specialist AP1 experts will make switching stress-free. Find out more. Why should law firms choose InfoTrack?

  • InfoTrack enables end-to-end digital conveyancing through a single platform, including electronic client onboarding, automated report on title creation, digital AP1 submission, and LMS integration
  • Integration with CMS and all relevant conveyancing providers and government departments
  • Provides law firms with documentable evidence to support more than one third of the CQS assessment categories
  • Pay as you go, so you only pay for the services you use
  • Improves productivity, saves times, and minimises risk
  • Technology automates processes to enable firms to spend more time delivering quality client experiences
Key Services Key Contact Tel: 0207 186 8090 Email:sales@infotrack.co.uk Address InfoTrack Level 11, 91 Waterloo Road London SE1 8RT

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