Rosie Rogers is Chief Operating Officer at Reallymoving.com as well as being a judge at the upcoming Law Firm Services Conveyancing Conference and Awards sponsored by Groundsure.
In this interview, she discusses what sparked her interest in the sector as well as sharing her views on the most pressing challenges professionals are currently up against.
Please could you give an overview of your background and your current role?
I am a co-founder of reallymoving.com which is a comparison site for home moving services, including conveyancing, surveys and removals. We were early adopters within the comparison industry and I have been involved in the growth of the website for over 19 years.
What initially sparked your interest in the conveyancing industry?
It was back in the last century, when I was exasperated by the whole moving home process and the lack of internet support for moving services. Hence the birth of reallymoving.com, which we viewed as an opportunity to improve online access to conveyancers and other moving home services.
How important do you think it is to recognise achievement in the sector?
Conveyancing is the most widely used legal service so it is natural that conveyancing firms should be recognised for excellence. In addition to public recognition for conveyancing excellence, it’s also great to celebrate the hard work of individual conveyancers who, these days, work to tight deadlines in a continually fast-moving society. Let’s face it, who doesn’t want to celebrate success?!
As a judge of the LFS Awards, what do you look for in a winner?
I’m looking for passion, commitment to continual technological improvement, and superior client engagement.
How rigorous is the judging process?
There are several elements to the judging process, so no one person can overtly influence the results. I think Richard (Matthias) has created a fair and meticulous process. This year was supported by an online judging system which made the process easier and more accountable than ever.
What’s your favourite part of the event and what do you think attendees can take away?
Well, who doesn’t love a joyful industry celebration after a day of insight and learning? Although I’m not involved in this area of the awards, the Young Conveyancer of the Year is my favourite part. Everyone in the room is rooting for one of these individuals at the start of their careers and it’s such a wonderful and public way to acknowledge their excellence.
What are the most prominent challenges the industry is facing at present?
It will be interesting to see how the industry copes with the recommended transparency of fees.