Fletcher Longstaff implement new technology to assist homemovers

Fletcher Longstaff implement new technology to assist homemovers

Fletcher Longstaff are a dynamic, forward thinking firm providing the highest levels of customer care, a proactive approach and efficient conveyancing which is assisted by the latest technology.

Fletcher Longstaff are a dynamic, forward thinking firm based in Lincolnshire. They were founded in June 2015 by Director Adam Cheal, who, after many years’ experience with one of the country’s largest volume conveyancers, left and set up his own practice with the aim of providing the highest levels of customer care, a proactive approach and efficient conveyancing which is assisted by the latest technology. Fletcher Longstaff specialise solely in residential conveyancing.

Adam says: “Clients come to us because we offer a friendly, professional service that puts the best interest of the client first. We offer reasonable fees to ensure clients get value for money and our approachable service means that a client only deals directly with their conveyancer.”

Fletcher Longstaff were using an online conveyancing case management system previously but found that the lack of Outlook and Word integration offered by the incumbent system was costing them valuable time when dealing with client communication.

Adam continues: “Choosing Redbrick Solutions has helped massively with the integration of Word and Outlook, emails are tagged and dragged directly into the client file, saving me valuable time and ensuring a seamless client experience. Redbrick Solutions also integrate with my accounts package from Quill which has removed further duplication from my firm. The letter templates are easy to amend and it’s a very user friendly system which has made my life much easier.”

Redbrick Solutions unique business model delivers frequent upgrades at no cost to the client, meaning that they always have access to the latest and best in technology, keep abreast of regulatory changes and future proof the firm. Progressive firms like Fletcher Longstaff embrace advancements in technology and utilise them to deliver a better service to their clients. For example, with online case tracking and automatic text and email updates, clients can monitor the progress of their matter 24/7.

Adam concludes: “Redbrick Solutions are cost effective, time effective and great to deal with. I have already recommended them to other firms that I know would benefit from their services. Fletcher Longstaff have plans to expand in the future but want to ensure we never compromise our excellent client service and Redbrick Solutions will help us do that.”

For more information please see www.fletcherlongstaff.com or www.redbricksolutions.co.uk

This article was submitted to be published by Redbrick Solutions as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.

Redbrick Solutions

http://www.redbricksolutions.co.uk/

Redbrick Solutions: Easy to use case management, delivered by experts, for successful law firms

Our revolutionary legal case management solution Redbrick Practice Management integrates case management, document management, reporting, workflow, task and diary functions, compliance and outlook integration all via a user friendly interface with best practice built in. We assist users at every step of the way from the initial estimate through to invoicing the client and collecting monies, producing letters, legal forms, bills and statements in seconds and managing risk via a transparent to-do list visible to case owners with all the third party links you’ll need.

Our secure two-way client portal enables you to share documents and sensitive information safely and effortlessly with your client, whilst our built in reporting module will deliver business critical information automatically to key decision makers and can be customised to suit your requirements.  Our clients range from Top 200 firms to regional multi partner firms, but wherever our products are used, the results are reassuringly the same: we help you handle your matters in as efficient and cost effective a manner as possible.

Redbrick Solutions are delighted to have been awarded ‘Leading Expert In Tech 2017’ by Softec Int, and to still be the only legal case management provider to have achieved the Legal Eye Standard. We work closely with our clients, through user focus groups, to ensure we build solutions that make a real difference to you, the lawyer.

Redbrick Business Intelligence, our back office solution, covers the full spectrum of financial management requirements including; Client and Business Accounting, Billing and Productivity Management and Financial and Analytical Reporting.  The two solutions can be used together to provide one powerful, seamlessly integrated solution delivering everything required by the modern law firm.

Our best in class solutions and service led ethos have resulted in us being the only software supplier to have been selected by the Society of Licensed Conveyancers (SLC) as preferred supplier to its members.  We are also members of the Legal Software Suppliers Association (LSSA).

For further details on any of our products or services please see www.redbricksolutions.co.uk or contact Jo Hodges on 0845 166 2629 or [email protected]

 

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