Fidler and Pepper case study

Dye & Durham’s BuildX Solution Improves Operational Efficiency for Fidler & Pepper.

With over 100 staff spread over three offices, Fidler & Pepper is a leading law firm based in Nottinghamshire and has been using Dye & Durham’s BuildX service for conveyancing solutions for new home builds.

BuildX, a Dye & Durham solution, is the result of a collaboration between developers, panels of law firms and the search company which means search data is sourced and prepared upfront. The award-winning BuildX service now supports new build conveyancing teams, reducing the average Local Authority Search time for plots from weeks, down to just a few minutes. 

According to Dawn Boddice, Business Development Manager at Fidler & Pepper, BuildX has been an invaluable tool for the firm’s operations.

“We started using Dye & Durham’s BuildX for searches at the start of 2021 and now use the service for the majority of our new build searches. The fact that it takes just a few minutes to access the BuildX platform, request the searches and have them returned so quickly has significantly improved our operational efficiency, simplified and streamlined our processes, and ultimately allows us to better serve our clients.

Any conveyancing firm will know how challenging it was to get local authority searches returned during COVID-19. There was up to a nine-week delay in our area. These kinds of issues have a knock-on effect for builders and exchange deadlines. Being able to access the BuildX platform and have searches already available and returned in moments and not weeks means these challenges are a thing of the past.

Another key feature with BuildX is the ability to automatically alert developers once the searches have been paid for and returned, ultimately reducing the transaction process timeline for all parties involved.

Clients are happy, the developers are happy and so are we. It’s a win-win-win situation and we have now referred several developers to the BuildX team, so work can begin with data providers to get information ready for the searches in advance.”

For the BuildX team, collaboration is key for overall success.

“By working directly with the developer and our data partners, we gather, digitise and compile all of the data in real-time, allowing us to deliver property searches on new build plots almost instantly via our ordering platform,” says Amanda Giles, Business Development Manager at BuildX.

“With over 300 development sites nationally and more being added every week, conveyancers and new build teams can dramatically reduce the time taken between the homebuyers’ reservation and exchange of contracts, in many cases cutting weeks off the process. Searches are backed by a £10 Million indemnity for full peace of mind.”

For further information, please email:  Amanda.Giles@dyedurham.com

This article was submitted to be published by Dye & Durham as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.

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