The ESTAS Conveyancing Awards has officially announced the yearly shortlist for the upcoming 2nd annual Awards on 19th October.
This prestigious black tie event, held at the Grosvenor House Hotel in Mayfair, London, will be hosted by TV property expert and ESTAS Brand Ambassador Phil Spencer.
The ESTAS Group highlights the top firms who have excelled at customer service in the home moving process. Firms were purely judged via results received from customer feedback data who were asked a series of questions about the service they received during the home moving process.
Over 7,000 customers took part in the data retrieving, in which they completed surveys amounting to 175,000 pieces of data relating to customer services they received by the conveyancing firms taking part.
Conveyancing firms across the UK have been shortlisted regionally and nationally and winners will be announced at the ESTAS Conveyancing Awards on the 19th October. In ‘The National Categories for ‘Best Conveyancer Group’, awards will be presented for ‘Best Local’ (2-5 branches), ‘Best Regional’ (6-20 branches) and ‘Best National Groups’.
Eight individuals have been shortlisted across the UK for the ever-popular ‘People Award’ category and three will receive a highly commended trophy from Phil Spencer at the awards ceremony.
Five companies have been shortlisted for the ‘Best Supplier in the UK’ and finally the impressive Grand Prix Award: ‘Best Conveyancer Office in the UK’ can be won by all regional winners who are eligible to win an award in this category.
For more details on this year’s official shortlist click here
Phil Spencer said “Our job is to highlight firms who are providing exceptional levels of customer care throughout the home moving process. At The ESTAS we believe the only way to judge the performance of a conveyancer is to ask the clients who have experienced the whole service through to completion. Firms that enter The ESTAS have already sent a clear message that they are passionate about customer service so to make it on to the shortlist is a huge achievement in itself”.
Katriona O’Hare, Head of Customer Experience of lead sponsor SearchFlow said “These awards have quickly become the benchmark for customer service in the conveyancing sector. With customer service being at the heart of what we stand for here at SearchFlow, we are delighted to be so closely aligned to The ESTAS and what it stands for: service excellence. I would like to congratulate all those shortlisted in this year’s awards and look forward to seeing the winners on stage in October.”
The lead sponsor for The ESTAS Awards is the UK’s leading conveyancing search solutions provider, SearchFlow. The event are also supported by land and property data specialists Landmark Information Group and legal case management experts, Ochresoft. Other supporters of the Awards include, The Conveyancing Association, The Society of Licensed Conveyancers, Safemove, Legal Eye, Howden, Bold Legal Group, Lawyer Checker, Solve Legal, ULS, and Decision First.
If you wish to buy a ticket for the Awards click here.