Aviva Bid To Increase Legal Indemnity Usage Through InfoTrack

Aviva Bid To Increase Legal Indemnity Usage Through InfoTrack

Aviva and InfoTrack have announced a partnership that will see Legal Indemnities Online made available through InfoTrack’s innovative conveyancing services platform. It is the first time Aviva’s Legal Indemnity products have been made available for conveyancers to access through a third-party channel and will include residential, commercial and bespoke policies, making InfoTrack the first conveyancing tech provider to offer Aviva legal indemnities outside of Aviva’s online system, L.I.ON.

Aviva are one of the largest general insurers in the UK. Their Legal Indemnity team has been offering legal title and search indemnities for well over 30 years and was at the forefront of developing online accessibility for busy conveyancers. With the landscape changing and many insurance and indemnity products now purchased through Case Management Systems, Aviva have taken the opportunity to extend its reach in partnership with InfoTrack, ensuring law firms have clear choice.

InfoTrack, now into their fourth year in the UK, have established a solid client base of over 1,300 law firms using the platform. Through smart integrations with various Case Management Systems they offer a fast, easy route to market for Aviva. Indemnities offered through the InfoTrack system are identical to purchasing through Aviva online in terms of offering, cover and cost, and are available immediately.

Stephen Hadfield, technical underwriting manager at Aviva, comments, “Aviva is very well established in the UK legal indemnities market. We continue to grow by offering the products our customers tell us they want, presenting them in the way they want to see them and making them quickly accessible from where they want to find them. We’re a very customer-focussed business; this, along with keen pricing from a highly-regarded brand, underpins the trust our customers place in us.

Aviva’s services manager, Allison Vale, adds “From our early conversations with InfoTrack, they were clearly a natural fit for us to work with. We were impressed by InfoTrack’s innovation and flexibility in the legal tech space and have established a collaboration that we believe will benefit law firms by making the whole range of our policies accessible from the same platform they use every day for other conveyancing-related activity.  We’re very much looking forward to working with InfoTrack to complement their ‘one-stop shop’ approach.

Adam Bullion, General Manager of Marketing at InfoTrack said, ‘It is clear the conveyancing market requires an element of choice when it comes to legal indemnities as the cover can be very different between providers.

“Aviva offers the range of comprehensive policies that conveyancers now demand, along with some excellent benefits when buying multiple policies. We are delighted to have worked with Aviva to establish this partnership; the integration gives our clients choice as well as a direct route to buying from a trusted brand. It’s clear to us that Aviva’s legal indemnities underwriters have the client at the heart of what they do, which is not only great to see but is crucial for our customer base. We look forward to continuing this synergy for the many years ahead.”

Aviva Legal Indemnities are now available through InfoTrack. Find out more.


This article was submitted to be published by InfoTrack as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.










InfoTrack is the home of digital conveyancing. A powerful suite of solutions from client onboarding and searches to post-completion and e-signature services, we digitise the entire conveyancing process to assure compliance and productivity. Our award-winning solution connects law firms to key conveyancing services, their clients and other law firms from within a single platform.

Building technology to inherit the burden of paper-intensive, arduous administrative tasks, we digitise the conveyancing process from end-to-end. Integration is in our DNA, providing best-in-class integration solutions with leading case management systems as well as HM Land Registry, HMRC and Companies House. Our platform exists to empower firms to deliver an exceptional client experience, every time. InfoTrack; the smart, sophisticated, secure solution for digital conveyancing.

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