Julie Williams is head of service delivery at Complete ASAP. She has over 35 years of wide-ranging residential conveyancing experience, from managing transactions to overseeing volume operations. She co-founded ConveyAssist, an early UK-based outsourced title checking business, after moving from frontline conveyancing. Today, she’s responsible for the conveyancing partner network at Complete ASAP. Her extensive career means she has experienced decades of change in the sector and is passionate about working to improve the experience for all involved, from educating the home mover to supporting the development of process, practice and technology.