Greig Orrell is a technology-focused professional with 20+ years of expertise focused on project management, business development, process improvement and digital transformation. He currently heads up the Business Development side of the Prism-Tec Group which assists companies in implementing omnichannel contact call centre and workforce engagement management solutions with a view of being able to deliver exceptional customer experiences.
In today’s competitive legal landscape, providing exceptional customer experience has become a crucial aspect of success. Clients now, more than ever, expect seamless interactions, personalised service, and prompt resolution of their queries and concerns. Legal
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