Dale Rounce is the co-founder of InTouch, an award-winning case management platform that helps conveyancing and law firms manage their cases more efficiently while delivering a better experience for their clients. She plays a hands-on role across sales, marketing and client success. From spending time with firms to refine workflows, to shaping onboarding materials, to testing new features with users, she ensures every improvement is rooted in real-world needs. Her focus is on helping firms adopt InTouch quickly, easily and with long-term confidence.
For multi-practice firms, modernising case management doesn’t always need to begin with a firm-wide rollout. Starting with conveyancing can give firms a focused, measurable route into wider operational change – InTouch co-founder Dale Roune explains