Advanced Legal announces new partnership with telephone answering specialists Moneypenny

Advanced Legal announces new partnership with telephone answering specialists Moneypenny

Advanced Legal recently announced its latest partnership agreement — with telephone answering specialists Moneypenny.

Moneypenny, the UK market leader in outsourced call handling and receptionist services, is well known to the UK Legal sector and this agreement is a demonstration of the close working relationship between the two firms — forming part of Advanced Legal’s ‘Best in Class’ partnership strategy. A strategy that continues to provide Advanced Legal customers with access to a wide range of market leading products and services that are designed to help law firms grow, run and manage their practices effectively.

Doug Hargrove, Managing Director at Advanced Legal said: “I am delighted to welcome Moneypenny to our portfolio of key strategic partnerships. With a business philosophy based around high-quality, relevant, service innovation and a strong presence in the legal marketplace, Moneypenny totally understands the level and quality of services today’s demanding law firms require. 
At Advanced Legal we will continue to use our scale and expertise to complement our best in class Solicitors and Barristers solutions with high quality partner solutions that bring valuable and highly relevant functionality and services to our customers allowing them to succeed and differentiate themselves in the changing legal market place.”
Endorsed by the Law Society, Moneypenny has a large dedicated team specialising in taking calls for the legal sector and currently works with more than 700 firms of all sizes across the UK.
Joanna Swash, Moneypenny’s Commercial Director is confident the new partnership will bring benefits for clients. She said: “Now more than ever, firms are looking to outsourced business solutions to sharpen their offering in an increasingly competitive and highly regulated marketplace. 
Many Advanced Legal clients already rely on Moneypenny for their telephone answering solution so by working together more closely in our new strategic relationship we will be offering customers a truly consultative approach, helping them work smarter and meet market demands. 
Inevitably law firms who consistently deliver an excellent client experience will be more successful in the long term and the partnership agreement between Advanced Legal and Moneypenny demonstrates the commitment of both companies to delivering market-leading products while recognising there is no ‘one size fits all’ solution.”

Moneypenny

https://www.moneypenny.com/legal

Over 1,000 law firms, including 65 of the Top 200, trust Moneypenny’s 55-strong team of legal receptionists to handle the calls and live chat they can’t get to. Our flexible support is allowing firms of all shapes and sizes, from sole practitioners to the Magic Circle, to ensure every lead is captured in the most cost-effective way possible. 

Moneypenny Receptionists get to know your firm, handling calls and chats exactly as if based in your office. They are on hand either all of the time, or during peak times when your staffing levels are low. 

If you need someone to make outbound calls on your behalf, Moneypenny Receptionists can do this too. They’ll pre-qualify leads or arrange and follow up on appointments, leaving your team able to prioritise valuable opportunities first.

  • Only pay for support when you need it
  • Focus on what you do best
  • Deliver outstanding service
  • Stay resilient now and over the months ahead

Telephone Answering

1 in 10 calls to a law firm is a brand new business enquiry. Make sure you are not letting any opportunities slip through the net.

Telephone Answering for law firms >

Live Chat

41% of chats generate a new enquiry. Vastly improve the ROI of your website and capture more leads with Live Chat.

Live Chat for law firms >

Outbound Calling

The ultimate way to generate more and better quality leads. Trained Moneypenny Receptionists will nurture leads to the point of conversion, leaving your in-house team free to focus on delivering their expertise.

Outbound Calling for law firms >

Don’t just take our word for it. Discover the ways we help law firms just like yours >

Experience Moneypenny for FREE

Put our award-winning services to the test. With no set-up fees or ongoing commitment, you could be briefing your Moneypenny Receptionist today. 

Get your quote >


Key Services


Key Contact

Bernadette Bennett - Head of Legal Sector
T: 0333 202 1005
E: [email protected]
LinkedIn: Bernadette Bennett


Address:

Western Gateway
Wrexham
LL14 7ZB

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