AccessSolicitor.com and Legal Eye announce law firm business development co-operation

AccessSolicitor.com and Legal Eye announce law firm business development co-operation

AccessSolicitor.com, an online legal directory of more than 15,000 lawyers, and Legal Eye, a national law firm compliance, training and marketing consultancy, today announce their co-operation to support law firms in business development.

AccessSolicitor.com was launched in August 2013 to help lawyers reach clients who are increasingly searching online, and to provide law firms a lower effort, lower cost and lower risk alternative to expensive digital consultants. Access Solicitor enables lawyers and law firms to promote themselves for free to make it as easy as possible for consumers and small business owners to find the right lawyer for their needs. Through a lawyer/client matching algorithm partnership with Westminster University, and a call centre qualifying all client enquiries Access Solicitor offers lawyers guaranteed high quality leads.

Legal Eye has provided specialist compliance consultancy to law firms since 2009, including Lexcel accreditation consultancy, file reviews, COLP and COFA support, assistance with CQS applications, treating customers fairly training, and their own rigorously developed Legal Eye quality standard.

Legal Eye’s founder and director, Jaunita Gobby, says: “Law firms have less time than ever to assess and resolve internal process deficiencies, however they need an ever increasing focus on client handling. Access Solicitor is taking a unique approach to helping clients choose the best lawyer, and Legal Eye is pleased to provide compliance support to help law firms differentiate themselves and meet client needs.”

AccessSolicitor.com’s founder and chief executive, Warren Smith, says: “An important factor in the Access Solicitor lawyer recommendation algorithm is client satisfaction, and one indicator that firms take their client handling seriously is that their own compliance processes are robust. To support firms in this area we are pleased to have partnered with Legal Eye, the UK’s pre-eminent law firm compliance consultancy.”

For more information on AccessSolicitor.com, please contact: Warren Smith, chief executive (07982) 393 149 or [email protected]

For more information on Legal Eye, please contact: Jaunita Gobby, director (07921) 774548 or [email protected]

 

Legal Eye

https://www.legal-eye.co.uk/

Legal Eye works with law firms to ensure compliance and optimise performance. Their extensive and thorough knowledge of the law and regulations will ensure your law firm is compliant and your processes sound. Files are audited to ensure you are not only complying with the service level agreements you have in place, but very importantly, also the code of conduct.

They provide a documented audit trail which is firstly, a requirement of the code of conduct and secondly, essential for PI Insurance purposes and very often for CQS, Lexcel and other quality accreditations. This provides documented evidence of a proactive approach towards risk management. The advice they offer is clear and practical, and they pride themselves on exceptional customer service and unbeatable work quality.

Services include:

  • Specialist expertise across the full range of regulatory, risk and compliance issues to inform your internal decision making.
  • Additional qualified resource where you simply do not have the time to review your regulatory position or to carry out essential ongoing tasks such as file reviews.
  • An online risk hub –  an online resource centre for law firms. The hub provides a comprehensive bank of resources to help COLPs, COFAs, partners, directors and managers to manage risk. It includes precedent policy and procedure documents and templates, access to online training on a range of risk and compliance topics, and a range of useful materials such as ‘how to’ guides, short videos and articles.
  • Drafting and review of key policies and procedures including the supply of ‘document packs’ to save you time researching and writing documentation.
  • Expert advice on how to comply with up-to-date regulation including the very latest requirements complete with a written set of recommendations.
  • Specialist outsourced complaints  handling service provided by former SRA and LeO officers.
  • Gap analysis of your firm’s policies, processes and procedures as they relate to the Solicitors Accounts Rules (SAR) including the production of a written report summarising the strengths and weaknesses of the current arrangements and detailing recommended next steps and actions to put your firm in an even stronger position.
  • Training on SAR and on anti money laundering (AML) as well as other finance-related training which can be delivered virtually for your firm, face-to-face (subject to government guidance) or online via Legal Eye’s Training Academy.
  • A Standard Procedures Manual to provide a practical and comprehensive roadmap for firms to follow when looking to double check whether the current operating procedures are fit for purpose, setting up a new firm – or arm of a firm – or starting a new finance function from scratch.
  • Experienced advice and support for one-off projects such as achieving quality accreditations or switching regulators.
  • Proven high quality training for fee earners and staff held at your office/s covering essential risk topics such as  Anti Money Laundering, data  protection, cybercrime, conflict of  interest and more.
  • Online training from The Legal Eye Academy – core modules available to all staff at their convenience. Includes built-in auto reminder functionality so that you no longer have to chase staff indi-vidually to complete important training. Your package includes free updates to ensure knowledge is always up to date.
  • Added value updates by email to all your key people covering all the latest updates on risk and compliance.

The Legal Eye team includes former solicitors, partners and directors in law firms; former case handlers at regulators such as the Solicitors Regulation Authority and the Legal Ombudsman and experienced risk and compliance professionals.


Contact: Paul Saunder

Tel: 0203 0512 049

Email:  [email protected]

Address
The Old Grammar School
Church Road
Thame
Oxfordshire
OX9 3AJ

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