The compliance documentation that actually works: why our policy store saves you time, money, and headaches

compliance documentation

When firms need new policies or procedures, they face an unappealing choice. They can either invest substantial time researching requirements and drafting documents from scratch, or they can download generic templates that don’t reflect best practice or their firm’s actual operations. Neither option is satisfactory. The first is time-consuming and expensive. The second produces documentation that looks […]

Small uptick in transactions as traditional June bounce fails to materialise

A small uptick in transaction numbers demonstrates the “ongoing resilience of the housing market” said Jason Tebb, President of OnTheMarket in the wake of the latest HMRC residential property transactions covering June 2026. But the traditional June bounce has failed to materialise, leaving a more “mature” market in its wake.  The seasonally adjusted estimate of […]

Uncertainty becoming the ‘defining challenge’ of moving home

Uncertainty in the home moving process is becoming the “defining challenge of the home moving experience” say digital completions business PEXA after research found 83% of consumers surveyed said the home moving process was stressful, highlighting the impact of uncertainty and poor visibility throughout the process. In its UK Home Moving Experience Report 2026 PEXA […]

CLC seeks views on proposals for 4% increase in practice fees

The word 'fees' spelled out in blue blocks on top of piles of coins

The Council for Licensed Conveyancers (CLC) is seeking views on its proposals for an annual fee increase. A 4% increase in practice fees is proposed for the forthcoming licensing year, which begins on 1 November, with a 4% increase in licensing administration fees and a 6% increase in contributions to the compensation fund. The increases […]

LeO publishes complaints resolution procedure following successful pilot

A happy looking woman shakes the hand of a man in a suit

The Legal Ombudsman (LeO) has published its final Model Complaints Resolution Procedure (MCRP), a new framework and supporting guidance designed to help legal service providers resolve complaints. The guidance aims to help firms deal with complaints quickly and with more consistency, while also giving consumers a clearer route to resolution. The MCRP is voluntary and is […]

‘Insufficient cross-regulator collaboration on Legal Services Act guidance before Mazur’ – LSB

A metal pole with numerous blank yellow signposts pointing in multiple directions

A report into the differing guidance provided by regulators in the wake of the Mazur case has highlighted how “insufficient cross-regulator engagement” resulted in inconsistent interpretations of the Legal Services Act and the subsequent guidance provided to regulated communities.  The Legal Services Board’s (LSB) final report into the guidance provided by regulators, Regulatory review of […]

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