What a better client journey looks like
The client experience in legal services is increasingly being shaped long before client onboarding formally begins, with law firms facing growing pressure to improve how clients move from initial enquiry through to instruction and onboarding. While onboarding is often seen as the official starting point of the client journey, many of the frustrations clients’ experience […]
How InfoTrack is bringing client responses directly into your enquiries
How InfoTrack is bringing client cesponses directly into your enquiries Date: 24th June 2026 – 11am Tired of toggling between apps just to get a client to answer a simple question? InfoTrack’s latest update changes that. Join Chris Watt as he demonstrates how conveyancers can now raise enquiries directly with their clients via eCOS […]
2026 transaction estimates revised downward from 1.2m to 1.13m – TwentyCi
The total number of property transactions anticipated in the property market in England and Wales has been revised by TwentyCi, down from 1.2 million to 1.13 million – a 6.8% fall compared with 2025, and 2.6% higher than 2024. The impact of geo-political uncertainty in the Middle East is “feeding into the UK housing market” […]
Climate-related subsidence to impact up to 4.2m UK homes by 2070, BGS forecasts
The British Geological Survey (BGS) estimates up to 4.2 million homes in Britain could be affected by climate-related subsidence by 2070. BGS projections suggest the number of British properties susceptible to clay shrink-swell is around 5% but this rises to 11%, or more than 4.2 million homes, under the highest-emissions scenario. The data also shows […]
Half of women lawyers say workload is unsustainable for long-term health
Half of women working in legal services say their current working pattern is unsustainable for their long-term health. A majority (67%) of women lawyers have considered moving jobs or taking a career break due to health and wellbeing issues, new research from the Next 100 Years project reveals. The survey of more than 500 women […]
Research highlights dearth of buyer support scheme-backed homes for sale
Fewer than 2% of homes for sale in the UK are available with buyer support schemes, new research reveals. Analysis from London estate agent Benham and Reeves shows there are currently only 11,036 of homes for sale with buyer support schemes attached. Given that there are currently 611,443 homes available for sale across Great Britain, […]
Profile: Richard Higham, senior conveyancing executive at Hill and Company
With over 30 years of experience, Richard leads the residential conveyancing department at Hill and Company – a traditional high street firm which has been supporting those in its community and beyond for more than 170 years. Richard takes pride in delivering exemplary customer experience, taking a personalised approach and being a phone call away […]