Personal customer service or automated customer service – what’s the right mix?
Next-gen proptech (such as conveyancing technology) can solve many problems, but it’s crucial to find the right balance between automated systems and human customer service. The right mix enables conveyancers to differentiate an approach to the market, and nurture their own individual reputation for understanding clients’ needs. Paper mountains are a thing of the past, […]
British Conveyancing Awards 2024 – Shortlist 2
The shortlist for the upcoming British Conveyancing Awards, sponsored by Groundsure, will come out all this week as the countdown begins to the 4th edition of the prestigious event. Congratulations to those shortlisted yesterday. Keep your eye out at 9am every day this week as a selection of category shortlists will be revealed with the […]
LSB confirms review of events leading up to the SRA’s intervention into Axiom Ince
The Legal Services Board (LSB) has confirmed its intention to undertake an independent review of regulatory events leading up to the Solicitors Regulation Authority’s (SRA) intervention into Axiom Ince. This was a significant case with considerable consumer detriment. In the Board’s view, it will be important for public and professional confidence that any learning can […]
One in thirteen new homes built in flood zone
New analysis has revealed that one in thirteen (8%) new homes built in England in the last ten years are in a flood zone, the equivalent of almost 110,000 homes. Since 2013/14, 1,355,330 new homes have been completed in England1, with 8% – 109,017 homes – built in national flood zone three3, which represents the […]
More buyers ‘taking the plunge’ as property market continues to stabilise
New research has shown that the number of homebuyers “taking the plunge” on their chosen property has increased, as a hold on interest rates has helped bring confidence to the property market. Benham and Reeves analysed the number of homes listed across the market and marked as sold subject to contract (SSTC) across England in […]
