SearchFlow’s Customer Service leader recognised in CX Stars 2021 initiative
SearchFlow, the UK’s largest provider of legal due diligence data for residential and commercial property transactions, is delighted to confirm that Head of Customer Service, Katriona O’Hare has been recognised in the top 20 of the CX Stars 2021, which is an annual list of the UK’s most dedicated customer experience professionals. Organised by Customer […]
Industry reacts to extra funding promised for cladding issue
Addressing Parliament this afternoon, Robert Jenrick has promised an extra £3.5bn of funding to remove unsafe cladding from high-rise buildings over 18m “at no cost to residents”. Jonathan Frankel, head of the Property Litigation Dept at Cavendish Legal Group, said: “The £3.5bn announced today is completely insufficient to deal with even a fraction of the […]
A service you can rely on ahead of stamp duty deadline
With the deadline for the stamp duty holiday looming ever larger on the horizon, already over stretched property professionals are coming under more pressure than ever before. Last summer, the government suspended stamp duty on the first £500,000 of all property sales in England and Northern Ireland, leading to an explosion in demand. As a […]
Should law firms rethink their agile working strategy?
2021 dawned with positive news for a change. With vaccination programs up and running in many parts of the country, there is a sense of optimism in the air, even as we continue to endure this latest lockdown. Most of us have gotten used to working from home by now – the ‘office at home’ […]
HMLR Update for Conveyancers : Identity Verification
HM Land Registry (HMLR) have made updates in relation to the certificate to be given by a conveyancer where a person’s identity has been verified by way of an online video call (ID5). HMLR have clarified that, where verification is made by way of a video call, the required screenshot must be in colour. click […]
Vendors drive new demand spurt as UK residential property market steadies
Buyers and landlords steady, with market up strongly overall yr/yr despite lockdown restrictions, website traffic at all-time high. A fresh burst of enquiries from vendors coupled with all-time record volumes of people on own-branded estate agent websites drove sentiment over the past week to defy demand/supply imbalances and uncertainty over a possible stamp duty holiday […]