HM Land Registry Rejection Policy Widens
In August 2017, HM Land Registry announced plans to trial a wider set of rejection criteria on first registration applications (FR1). The ultimate aim being the achievement of “simpler, faster and cheaper conveyancing”. The trial of a further six criteria will begin from 8 October 2018. These included where: · the first option in panel […]
Law Firms Underperforming When Not Face-To-Face
According to mystery shoppers, law firms are underperforming when dealing with clients remotely. The Client Journey Project 2018, which is now in its third year, was conducted earlier this year. It highlights a number of areas where firms could improve the way they handle enquiries. The UK-wide survey tested 70 legal firms by measuring their […]