House prices see annual growth for first time since April 2011
The LSL Property Services/Academetrics House Price Index for May has been released today. It shows that house prices in England and Wales rose on an annual basis for the first time in 13 months in May, with a monthly increase of 0.5%. The average house price is £223,207. May saw positive movement in nine of […]
Legal Services Consumer Panel calls for increase in Legal Ombudsman’s compensation limit
The Legal Service Consumer Panel has issued its response to the Legal Ombudsman Consultation on its scheme rules and case fee structure. The Panel believes that the package of proposals being consulted on would help close redress gaps for consumers. The number of prospective customer complaints would be likely to increase as the jurisdiction […]
Spicerhaart to invest £5 million to enhance the future level of service provided by estate agency brand
Estate agency group Spicerhaart is to invest over £5 million as part of a ‘service revolution’ within the haart branch network, reports MyIntroducer.com. The haart estate agency branch network is made up of over 120 outlets, and the investment will form part of the drive to make it the estate agency of choice. There will […]
Principality awarded Best Mortgage Lender
Principality Building Society scooped the overall five star award for best mortgage lender and packager in a national survey of UK mortgage providers. Wales’ biggest building society emerged top in its category in the FT Adviser Online Service Awards – which asks Independent Financial Advisers across the UK to vote on levels of online service […]
Adding a finishing touch to customer services with ‘new home’ cards
As excellent customer service becomes ever more important in the conveyancing process as a differentiating factor between firms, it is important that firms look for opportunities to gain client loyalty. There are some inexpensive ways to thank clients for using a firm’s service, and encouraging them to use their services again in the future. […]