Report reveals rise in calls to family law by 69%
Calls to the family law sector rose by 69% in the first three months of 2017, according to a new report by Moneypenny.
How much business could legal firms be losing over Christmas?
New research from Moneypenny has found legal firms could be missing thousands of new enquiries over the Christmas period.
Moneypenny appoints Joanna Swash as Managing Director
After 11 years heading up business development and marketing for Moneypenny, Joanna Swash has been appointed as Managing Director.
Legal practices miss the most calls on Tuesday at 10am, Moneypenny finds
Legal firms are missing the most calls in the first half of the week, with their lines the busiest at 10am on a Tuesday, according to telephone answering specialist, Moneypenny. In its most recent analysis of calls to its legal receptionists, Moneypenny discovered that law firms’ switchboards received the highest volume of telephone traffic on […]
Moneypenny opens the doors to pioneering workspace for world-class legal receptionists
Moneypenny, the legal sector’s leading outsourced switchboard and telephone answering specialist, is today unveiling its new £15m headquarters. Designed to create “the happiest workplace in the UK”, the pioneering building reflects the company’s rapid growth and has been built based on the feedback of its 500 employees – many of whom represent the country’s leading […]
Conveyancing boom: calls up by 19%
It’s been a busy year for conveyancers with calls up by 19%, according to the latest data from Moneypenny. In a like-for-like study of its legal calls, the UK’s leading telephone answering service analysed the number of enquiries its conveyancers received in January, February, March, April and May. This found a 19% increase when the […]
