Firms have been warned to be wary of putting themselves at risk of professional negligence through making administrative errors.
Speaking at the recent Law Firm Services conference Malcolm Gordon, a PI expert from St Giles PI, said that it was administrative errors rather than legal mistakes that were causing problems for firms.
Administrative errors account for 85 per cent of claims against firms and Mr Gordon pointed to email as a particular risk.
He said that whilst historically all communication would be subject to a high level of checking, often from partners, this was the case less and less.
Simple mistakes such as accidently sending emails to the wrong recipients could prove extremely costly for firms.
He urged firms to put in place email policies to ensure they did not leave themselves wide open to potential problems.
